SA, Horizontal HR Partner

Capital One National Association; Richmond (VA); On-site; USD 88,000 - 100,000; Full time

Job summary

Capital One seeks a Senior Associate, HR Business Partner to support key HR processes across Retail Bank and Retail Risk. The role drives data-backed HR experiences, leading reporting for talent and performance cycles and coordinating with HR partners to implement updates.

The role requires collaboration, strong project management, and proficiency with Google Suite and HR data systems. Salary information reflects Richmond, VA compensation ranges and eligibility for incentives.

Qualifications

• 2+ years in a project or process role
• 2+ years in Human Resources
• 1+ year with data management and reporting
• 2+ years with Google Suite (Slides/Docs/Sheets)

Responsibilities

• Partner with Retail Bank and Retail Risk HRBPs to drive HR experiences
• Use HR data systems to support HRBPs
• Provide data and reporting for headcount, attrition, and spans and layers
• Lead semi-annual talent and performance management reporting and project management
• Prepare associate survey materials for leaders and action items
• Coordinate with Enterprise HR on policy updates across Retail Bank and Retail Risk
• Document localized playbooks and calendars for HR programs
• Understand processes and deadlines to improve HR workflows

Skills

Google Suite

Data reporting

Project management

HR processes

Education

Bachelor’s Degree

High School Diploma/GED/Military Experience

Tools

Workday

People Data Hub

Talent Development Tool

Job description

Are you interested in joining a best-in-class Human Resource Business Partner (HRBP) team to help enable game-changing business results? Within the Retail Bank and Retail Risk HRBP team, you have the opportunity to work in an environment in which the business truly values HR partnership. If you have a passion for working on a collaborative team to influence and deliver on our key people processes that support our most important business assets, our associates, then look no further!

We are hiring a Senior Associate to support key HR processes. The Senior Associate plays a critical role in delivering on key HR investments across the broader HRBP team along with planning, monitoring, and coordinating logistics for a number of processes such as talent management and performance management activities.

In this role you will:

• Partner with Retail Bank and Retail Risk HRBPs and the broader HRX Horizontal HR team to drive best-in class HR experiences for our associates
• Leverage HR data systems such as Workday, People Data Hub, Talent Development Tool, etc. to support HRBPs
• Provide data and customized reporting as needed for other requests, i.e. headcount and attrition tracking, spans and layers, etc. on a regular and ad hoc basis
• Partner with HRBPs to execute the semi-annual talent and performance management process, taking the lead on reporting and project management to ensure successful cycles
• Prepare All Associate Survey summary materials (Google Sheets and/or Slides) for business leaders and partner with HRBPs to recommend action items for the business
• Liaise with other Horizontal HR Partners and Enterprise HR to ensure broader process & policy updates are communicated and implemented across Retail Bank and Retail Risk HR
• Document and manage localized playbooks and calendars, as needed, for all HR programs
• Understand processes, roles, responsibilities and deadlines to ensure well managed HR processes and focus on continuous improvement

Key Competencies for Success:

• Strong organizational skills and follow-through
• Meticulous attention to detail
• Excellent written and verbal communication skills
• Ability to ‘dive deep’ and build subject matter expertise in key HR programs and processes
• Foundational process and project management skills
• Ability to use data to tell a clear story

Basic Qualifications

• High School Diploma, GED, or Military Experience
• At least 2 years experience working in a project or process role
• At least 2 years of experience in a Human Resources
• At least 1 year of experience with data management and reporting
• At least 2 years of experience with Google Suite (Google Slides, Docs, and Sheets)

Preferred Qualifications

• Bachelor’s Degree
• Project Management or Process Management Professional Certification
• 3+ years of experience in Human Resources
• 3+ years of experience in Project or Process Management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $96,500 - $110,100 for Sr. Associate, HR Business PartnerRichmond, VA: $87,700 - $100,100 for Sr. Associate, HR Business Partner

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.