RV Service Advisor

Robert Crist and Company RV Sales; Phoenix (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision

401(k)

Sick and/or Vacation Pay

Job summary

Robert Crist and Company RV Sales in Mesa, AZ is seeking a customer-focused RV Service Advisor to support the service department. This full-time position involves greeting customers, coordinating repairs, and preparing accurate estimates.

Ideal candidates will have a high school diploma or GED and one year of dealership experience preferred. The role offers a salary plus commission, health insurance, and a supportive workplace culture.

Qualifications

• One year of dealership experience preferred.
• Equivalent combinations of education and experience will be considered.

Responsibilities

• Greet customers and document concerns.
• Work closely with technicians for repairs.
• Provide parts and labor estimates.
• Keep customers informed throughout the repair process.
• Assist with warranty claims and documentation.
• Coordinate with the parts department.
• Verify completed work orders for satisfaction.
• Maintain organized service documentation.

Skills

Customer service

Service coordination

Estimate preparation

Warranty support

Education

High school diploma or GED

Job description

RV Service Advisor – Full Time – Mesa, AZ

Join a dealership where Our People Make the Difference. We are seeking a customer‑focused RV Service Advisor to support our growing service department. If you enjoy helping customers, coordinating repair work, and being part of a respected Arizona RV dealership with over 60 years of history, this is the role for you.

What You’ll Do

• Customer Service Intake — Greet customers, document concerns, and create accurate repair orders.
• Service Coordination — Work closely with technicians to ensure timely and correct repairs.
• Estimate Preparation — Provide clear and accurate parts and labor estimates.
• Status Communication — Keep customers informed throughout the repair process.
• Warranty Support — Assist with warranty claims and required documentation.
• Parts Collaboration — Coordinate with the parts department to source needed components.
• Quality Review — Verify completed work orders and ensure customer satisfaction.
• Record Management — Maintain organized and compliant service documentation.

Qualifications

• High school diploma or GED required.
• One year of dealership experience is preferred.
• Equivalent combinations of education and experience will be considered.

Compensation

Compensation is based on experience and skill. This is a salary plus commission position.

Physical Requirements

• Regularly required to stand, walk, reach, talk, and hear.
• Occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl.
• Must regularly lift/move up to 25 lbs and occasionally 100+ lbs.
• Vision requirements include close vision and ability to adjust focus.
• Reasonable accommodations available.

Benefits

• Health Insurance
• Dental & Vision
• 401(k)
• Sick and/or Vacation Pay

Why Work With Us

For More Than 60 Years, Our Mesa, Arizona Dealership Has Shared a Passion For The Open Road. We Offer Unmatched Customer Service, Ans Sale And Service Both New And Used RVs, And a Workplace Culture Built On Our Mission.

“Our People Make the Difference.”

If you’re ready to join a team that values integrity, customer care, and long‑term relationships, we’d love to hear from you.