RV Parts Advisor

Blue Compass RV; Mobile (AL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, vision, disability, F

401K

Paid time off

Life insurance

5-day work week

Employee Assistance Program

Training and Development

Identity Theft Protection

Referral Program

Job summary

Blue Compass RV is hiring a Parts Advisor in Mobile, AL to help customers find the right RV parts and accessories. You will advise on compatibility, process orders, and keep the parts area organized while monitoring stock levels and collaborating with service technicians.

The role emphasizes selling RV parts, staying up to date on RV models, and delivering excellent customer service in a fast-paced dealership environment.

Qualifications

• Proven customer service experience preferred.
• Ability to manage and organize parts inventory.
• Knowledge of RV components is beneficial.

Responsibilities

• Greet customers and help identify RV parts and accessories.
• Provide expert advice on parts selection and installation.
• Process orders promptly and accurately.
• Maintain organized inventory and monitor stock levels.
• Collaborate with service technicians to ensure accurate parts IDs.
• Upsell related products and upgrades to enhance the customer experience.
• Coordinate with suppliers to resolve shipment discrepancies.

Skills

Customer service

Inventory management

RV knowledge

Strong communication

Job description

Start your journey with Blue Compass RV as we are looking for a Parts Advisor to join our team.

THE ROLE:

As an RV Parts Advisor, you will play a crucial role in ensuring the smooth operation of our RV dealership by managing and organizing the inventory of RV parts and accessories. You will assist customers and service technicians in identifying, locating, and purchasing the right parts for their recreational vehicles. This role requires strong customer service skills, a solid understanding of RV components, and the ability to work efficiently in a fast-paced environment.

COMPENSATION:

$40,000-$50,000

OUR BENEFITS

• Medical, dental, vision, disability, FSA's, and life insurance
• Paid Time Off and paid holidays
• 401K
• Pet Insurance
• 5-day work week
• Employee Assistance Program
• Training and Development Programs
• Legal Coverage
• Identity Theft Protection
• Referral Program
• And so much more….

WHAT WE ARE LOOKING FOR:

• Greet customers and assist them in identifying the RV parts and accessories they need.
• Provide expert advice on parts selection, compatibility, and installation.
• Process customer orders promptly and accurately.
• Maintain an organized and well-maintained inventory of RV parts and accessories.
• Monitor stock levels and reorder supplies as needed.
• Conduct regular audits to ensure accurate inventory counts.
• Stay informed about the latest RV models, components, and accessories.
• Provide technical information and guidance to customers and staff.
• Collaborate with service technicians to ensure accurate parts identification.
• Actively promote sales of RV parts and accessories.
• Recommend related products or upgrades to enhance customers' RV experience.
• Upsell additional items or services when appropriate.
• Process incoming shipments, verify contents, and update inventory accordingly.
• Ensure proper labeling, pricing, and placement of products on the sales floor.
• Work closely with suppliers to resolve any discrepancies in shipments.
• Build and maintain positive relationships with customers and suppliers.
• Address customer inquiries, concerns, and returns in a professional manner.
• Strive for customer satisfaction through excellent service.
• Collaborate with other departments, especially the service and sales teams, to streamline processes and improve customer service.
• Communicate effectively with colleagues to share information about inventory and customer needs.

WHAT YOU CAN BRING TO THE TABLE:

• Previous customer service experience is preferred
• Previous RV product or camping lifestyle experience preferred
• Ability to work daily on a computer and perform internet searches as needed
• Excellent organization and follow up skills are required
• The ability to follow department procedures and policies
• A Valid Driver License is Mandatory

WHAT WE HAVE TO OFFER

Blue Compass RV based out of Fort Lauderdale is the fastest growing RV Company with more than 100+ RV dealerships across the country! We staff each dealership with the best people in the business. We are known for the great care we take with customers and associates alike. You are not just an employee with our company, you are family. We invest in our employees with our training and development programs and want to see you advance in your career with us.

Blue Compass RV is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record