Rural Care Navigator — Connect & Coordinate Services

Mosaic Life Care; Saint Joseph (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Concierge services

Employee lounge

Wellness programs

Free parking

On-site and virtual health clinics

Job summary

Mosaic Life Care is seeking an RHTP Navigator to join Missouri’s ToRCH Care transformation. This frontline, non-clinical role helps residents connect to clinical, behavioral, and social services by screening, referrals, and addressing access barriers across hospitals, FQHCs, and community partners.

You will document interactions in CIE systems, manage referrals, support care coordination, engage high-need residents, and contribute to hub operations with frontline insights.

Qualifications

• Relevant experience in community health work, care coordination, case management, patient navigation, Medicaid care management, behavioral health support, public health outreach, social services, or a related field
• Demonstrated experience working directly with rural communities and high-need populations facing barriers

Responsibilities

• Conduct standardized screening and intake; document referrals and follow-up in CIE and Hub systems
• Manage closed-loop referrals across Hub partners; verify service receipt and outcomes
• Engage Medicaid members and high-need residents with health education and navigation
• Help residents access Hub-supported services including primary and behavioral health
• Identify and resolve barriers to care; escalate as needed
• Maintain assigned caseload and follow-up until services are completed
• Contribute to Hub huddles and partner meetings; provide insights to improve pathways
• Track outreach, screening, referrals, and outcomes data

Skills

Care coordination

Case management

Patient navigation

Medicaid knowledge

Behavioral health support

Public health outreach

Social services

Education

H.S. Diploma - High school diploma or equivalent

Associate’s Degree – Community Health, Public Health, Social Services, Behavioral Health, Human Services, or a related field

Tools

CIE

EHR

Case management tools

Job description

Mosaic Life Care is seeking an RHTP Navigator to join Missouri’s ToRCH Care transformation. This frontline, non-clinical role helps residents connect to clinical, behavioral, and social services by screening, referrals, and addressing access barriers across hospitals, FQHCs, and community partners.

You will document interactions in CIE systems, manage referrals, support care coordination, engage high-need residents, and contribute to hub operations with frontline insights.