Runner - Legasea New York

Tao Group; New York (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

401(k) Retirement Program withEmployer

Life and Disability Insurance Plans

Ancillary Insurance Plans

Employee Assistance Program

Fertility & Family Forming Support and

Pet Insurance

TAO Marketplace

Employee Discounts

Time off and much more!

Job summary

Tao Group Hospitality is hiring a food runner to deliver and describe all food items to guests in a timely and professional manner within our high-energy venues. You will liaison between servers, bartenders, and chefs, helping maintain stations and support guest satisfaction.

Ideal candidates have at least 1 year of restaurant experience in a fast-paced setting, with the ability to stand for long periods, lift up to 75 lbs., and communicate clearly with guests and team members.

Qualifications

• Ability to write, read, and verbally communicate.
• Must have good positive energy throughout the day.
• Must be able to print legibly for Team Members, management, and guests to read.
• Must be able to stand for extended periods of time.
• Must be able to move quickly.
• Must be able to push and lift up to 75 lbs. with or without assistance.

Responsibilities

• Anticipate and accommodate all needs of the guests.
• Provides professional and exceptional service.
• Delivers and describes all food items to the guests, in a timely manner.
• Participates in table maintenance and bussing of excess tableware.
• Maintain general cleanliness of stations and the entire venue.
• Follow supervisor’s instructions, communicate with and support co-workers, and be a team player.
• Possesses in-depth knowledge of all food menus.
• Communicates the needs of the guests to Front-of-House and Heart-of-House support team members, managers, and chefs.
• Properly sets-up runner's station, performs side-work and other opening/closing procedures as directed by management.

Skills

Communication skills

Positive energy

Clear printability

Education

1 year restaurant experience preferred

High-volume dining experience

Job description

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage

• 401(k) Retirement Program with Employer Match

• Life and Disability Insurance Plans

• Ancillary Insurance Plans

• Employee Assistance Program

• Fertility & Family Forming Support and Resources

• Pet Insurance

• TAO Marketplace

• Employee Discounts

• Time off and much more!

Delivers all food menu items and accurately describes them to the guests. Acts as a liaison between the servers, cocktail servers & bartenders, and chefs. Interacts with the dining room guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Anticipate and accommodate all needs of the guests

• Provides professional and exceptional service

• Delivers and describes all food items to the guests, in a timely manner

• Participates in table maintenance and bussing of excess tableware

• Maintain general cleanliness of stations and the entire venue

• Follow supervisor’s instructions, communicate with and support co-workers, and be a team player

• Possesses in-depth knowledge of all food menus

• Required to solicit any allergy or dietary restrictions from each guest and communicate to management

• Possess knowledge of culinary ticket system

• Complies with Department of Health and company sanitation standards

• Communicates the needs of the guests to Front-of-House and Heart-of-House support team members, managers, and chefs

• Properly sets-up runner's station, performs side-work and other opening/closing procedures as directed by management, including:

  • Stocks station with prescribed items and supplies

  • Completes opening duties as assigned or directed

  • Completes closing duties as assigned or directed

• Reports all breakage, and damage of equipment or furniture immediately to management

• Attends and participates in daily pre-service meetings

• Attends and participates in any training sessions or departmental meetings

• Learn by listening, observing other team members, and sharing knowledge while leading by example

• Portrays a positive and professional attitude

• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments

• Works as part of a team and provides help and support to all fellow team members

• Assist and/ or complete additional tasks as assigned

TRAINING REQUIREMENTS:

• Tao Group Hospitality in-venue food runner training

EDUCATION/WORKING KNOWLEDGE:

• 1 year restaurant experience preferred

• Previous experience in a high-volume restaurant/nightclub/lounge

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Ability to write, read, and verbally communicate

• Must have good positive energy throughout the day

• Must be able to print legibly for Team Members, management, and guests to read

• Must be able to stand for extended periods of time

• Must be able to move quickly

• Must be able to push and lift up to 75 lbs. with or without assistance

• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

• Exposure to cleaning materials

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment

• Maintain a professional, neat, and well-groomed appearance adhering to Company standards

• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

• Ability to maintain confidentiality

• Ability to handle a fast-paced, busy, and somewhat stressful environment