Runner / Busser

OM Internships; Los Angeles (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Healthcare coverage

Wellness benefits

401k match

Unlimited PTO

Career growth

Development program

Learning & development

Immersive trainings

Team events

Free meals

Job summary

Living Room is seeking a Busser to maintain a clean, organized dining area and support the team by clearing and resetting tables, restocking flatware and glassware, and communicating guest needs to waitstaff.

The ideal candidate will be efficient, attentive, with strong customer service skills; training on service standards and station upkeep is provided, with flexibility to work weekends and holidays as needed.

Qualifications

• 1+ years of experience in similar role.
• Flexible schedule and open to working weekends / holidays (when needed)
• Ability to understand and follow written and verbal instructions.
• Detail oriented ability to multitask and deliver results in demanding and fast-paced environments
• Basic verbal communication skills.

Responsibilities

• Curate a clean, well-organized dining area and reset tables for each course.
• Assist waitstaff by clearing plates, refilling water and ensuring guest needs are communicated.
• Restock napkins, straws, flatware and glassware across stations.
• Maintain proper place settings and lighting on tables for breakfast, lunch, and dinner services.
• Complete side work before and after service and ensure bar area inventory is stocked.

Skills

Guest service experience

Job description

The Role

At Living Room, the Busser is responsible for curating a well organized, clean, and structured member and guest experience. A Busser supports the team and leadership by cleaning and resetting tables, ensuring the availability of flatware and plates, and bringing guest needs to the attention of the waitstaff. They also restock necessary items, such as napkins and straws, and may assist with washing dishes.

A successful Busser will be efficient, attentive, and have strong customer service skills.

• Complete Service Standards training to learn about our products, steps of service and property standards
• Detail all tables before service begins, ensure place settings are neat and organized and proper lighting are on the tables
• Ensure appropriate table setting and china is used for various services throughout the day; breakfast, lunch, dinner or feast service; items in place (ketchup, salt pepper, HP and sugar bowl).
• Stock all stations upon arrival (small plates, sharing plates, water and wines glasses, and all the silverware) and maintain throughout service along with working with your team to keep neat
• Maintain section and ensure water is delivery upon guests’ arrival while also assisting other sections when applicable
• Clear tables plates, silver / glassware between each course and subsequently wipe down and re-set table for new guests
• Polish silverware and pot wash are stored according to local standards
• Complete side work before and after service
• Making sure the cabinet and shelf in the bar area are full before service (glassware - silverware - plate ware).
• Remove all the dirty linen from station and trash is empty and clean

Requirements

• 1+ years of experience in similar role
• Flexible schedule and open to working weekends / holidays (when needed)
• Ability to understand and follow written and verbal instructions.
• Detail oriented ability to multitask and deliver results in demanding and fast-paced environments
• Basic verbal communication skills.

Benefits

• 100% Healthcare Coverage for full-time employees- choose from United Healthcare PPO and HMO plans or Kaiser for medical. Dental and vision coverage are also included through United Healthcare, it’s part of our commitment to you
• Wellness Benefits for a balanced lifestyle
• Competitive 401k match for your financial future
• Unlimited PTO for salaried members, because you deserve it
• Career Growth opportunities that empower you
• Leader in Development Program
• Learning & Development for your growth with us
• Immersive Trainings that nurture your talents
• Fun and Exciting Team Member Events that build bonds
• Free Team Member Meals to fuel your creativity

Our Team Culture

At Living Room, we are deeply passionate about our work and we believe that hospitality is a noble pursuit because it’s fundamentally human and an ideal worth chasing. We seek out those that share these beliefs as an inherent second nature and our team member culture is how we bring this idea to life. Our guiding pillars- Be Human, Be Curious, Be Empathetic, Be Soulful, and Be Honest demand that we embody these values in all that we do.