Runner

Harri; Nashville (TN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Restaurant Discounts

Employee Assistance Program

Paid Vacation

Health Insurance

Dental & Vision Insurance

Life, Accident Protection

401(k)

Domestic Partner Benefits

Job summary

Sushi-san in Nashville is hiring Runners to support kitchen and service teams, ensuring timely food delivery and maintaining presentation quality. Runners may work varied hours, including weekends. The role emphasizes guest satisfaction, clear communication, and teamwork in a fast-paced setting.

Physical duties include standing and walking for shifts, lifting up to 50 pounds, and navigating stairs or crowded spaces while upholding safety standards and high service levels.

Qualifications

• Ability to effectively communicate in written and spoken directions.
• Willingness to work a variety of hours, including weekends.
• Capable of standing and walking for an entire shift, with lifting up to 50 pounds.
• Perform duties in a busy, fast-paced restaurant environment.

Responsibilities

• Ensure timely delivery of food to guests according to table and position numbers.
• Greet guests with a warm, sincere smile and provide courteous service.
• Read and check orders for special instructions before presenting to guests.
• Follow all safety and sanitation guidelines and contribute to a positive guest experience.
• Communicate guest requests and concerns to the Coordinator and team.

Skills

Communication

Teamwork

Multi-tasking

Guest service

Stamina

Job description

We are hiring people to join our team as RUNNERS!

A Few of Our Runner Benefits:

• Restaurant Discounts
• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

Join the team at the brand-new Sushi-san in Nashville! Sushi-san is known for serving exceptional Japanese cuisine with warm, relaxed hospitality. Join one of Lettuce Entertain You’s most exciting restaurant brands as we expand to Tennessee. Whether you're looking to grow your career or join a fast-paced, fun team, Sushi-san offers the perfect opportunity to be part of something special.

Caring. Creative. Careers.

Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify

RUNNER JOB DESCRIPTION

Runners are responsible for continual set-up and prompt delivery of food to guests when the order is completed by the kitchen. Also responsible for ensuring that the highest quality of food presentation is being maintained.

Essential Functions

• Promptly deliver food to the correct guests according to table and position numbers
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively transport food or beverages to a table of three in a single trip
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multi-task calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Read and check each order for any special instructions and/or restrictions before taking it out of the kitchen
• Confirm that each order has the appropriate preparation, plateware, garnish, presentation, necessary serving utensils and is complete before taking it out of the kitchen
• Communicate any food concerns to the Coordinator
• Communicate and follow up on any guest request or concern
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Comply with all safety and sanitation guidelines and procedures
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed