RPM Specialist

Pc Cfl; Orlando, Northern (FL, KY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

PTO

Holiday pay

Bonus structure

401K with company match

Job summary

Pc Cfl is seeking a compassionate RPM Support Specialist to join its Remote Patient Monitoring team. The role focuses on supporting patients using RPM devices and assisting providers in proactive care management.

Responsibilities include monitoring vitals, educating patients, processing alerts, and ensuring accurate documentation in EMR systems while working remotely from Florida.

Qualifications

• Experience with remote patient monitoring is preferred.
• Knowledge of medical terminology and medications.
• Strong computer skills and internet connectivity for remote work.
• Ability to work independently while collaborating with a healthcare team.

Responsibilities

• Monitor patient vital signs and RPM alerts.
• Escalate high-risk changes in patient condition to providers.
• Educate patients on RPM devices and technology.
• Respond to patient calls and messages with timely support.
• Enroll eligible patients into the RPM program and ensure device setup.
• Review data for RPM compliance and accuracy.
• Maintain EMR and department records.
• Collaborate with providers and staff to address patient needs.

Skills

Remote Monitoring

Communication

Organization

Problem Solving

Time Management

Education

High school diploma or GED

Medical certification (CMA/RMA/LPN or equivalent)

Tools

Microsoft Office

Electronic Medical Records (EMR)

Job description

Join a Growing, Patient-Centered Healthcare Team

Since 2005, our practice has built a strong reputation for providing compassionate, high-quality care to patients in skilled nursing facilities, assisted living communities, and their homes. With more than 25 practitioners serving patients across 14 counties, we offer the stability of an established organization along with the support of an experienced, collaborative clinical team.

We are seeking a compassionate, organized, and tech-savvy RPM Support Specialist to join our Remote Patient Monitoring team. This position plays an important role in supporting patients who use remote monitoring devices and helping providers proactively manage patient care.

Key Responsibilities

• Monitor patient vital signs and remote monitoring alerts.
• Identify and promptly communicate high-risk alerts or changes in patient condition to providers.
• Educate and assist patients with remote monitoring devices and technology.
• Respond to patient calls and messages and provide timely, compassionate support.
• Enroll eligible patients in the RPM program and ensure appropriate device setup and connectivity.
• Review patient data and support RPM compliance.
• Maintain accurate documentation in the EMR and department tracking systems.
• Collaborate with providers and support staff to address patient needs.

Qualifications

• Medical certification required (CMA, RMA, LPN, or other relevant medical certification).
• High school diploma or GED required.
• Medical office experience preferred.
• Knowledge of medical terminology and medications.
• Strong computer skills, including Microsoft Office and electronic medical records.
• Excellent communication, organization, problem-solving, and time-management skills.
• Ability to work independently while effectively collaborating with a healthcare team.
• Reliable broadband internet connection for remote work.
• Ability to travel as needed for RPM patient support. Must reside in Florida.

Our Mission

We create a nurturing healthcare experience, empowering patients through a physician-led ecosystem built on Science, Technology, Faith, and Compassion. If you are passionate about patient care and excited to use technology to make a meaningful difference in patients' lives,

Competitive compensation, Medical, dental and vision insurance available, Life insurance, PTO, Holiday pay, Bonus structure, 401K with company match