Roving Maintenance Technician

Affiliated Resources Group; Decatur (GA); On-site; USD 38,000 - 58,000; Full time

Job summary

Affiliated Resources Group is seeking a Maintenance Technician to uphold the physical integrity of assigned assets under management. You will troubleshoot maintenance issues and deliver superior customer service to residents as part of a top property management team.

The role requires handling work orders, coordinating with property management, and completing make-readies and safety-compliant repairs to UPCS standards, including interactions with outside contractors.

Qualifications

• Must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
• This is a skilled trade customer service position.

Responsibilities

• Prioritizes and completes incoming work orders and addresses each in a timely manner.
• Decides whether to repair or replace damaged property; estimates completion time and materials.
• Completes maintenance service requests daily.
• Works with property management to ensure inventory of equipment, materials, supplies and services.
• Completes the make-ready process for vacant units per the Make Ready Checklist and supervisor instructions.
• Ensures repairs adhere to the Uniform Physical Conditions Standards (UPCS).
• Assists in monitoring all work performed by outside contractors.
• Updates management with pertinent work-detail; maintains files and reports on maintenance operations.
• Follows directives from maintenance supervisor or management, including trash pickup and landscaping tasks.
• Ensures compliance with local, state, and federal regulations including lead-based paint and asbestos abatement.
• Occasionally assesses and repairs hard-to-reach areas like crawl-spaces, basements and attic areas.
• Documents and logs resident complaints and owner damage claims; communicates results.
• Follows safety and security procedures; responds to after-hours and weekend emergencies as policy dictates.
• Performs other duties to balance workload and cover absences.

Skills

Troubleshooting

Customer service

Maintenance repair

Job description

Position Summary
The Maintenance Technician is responsible for maintaining the physical integrity of his or her assigned asset, under the direction of management. In this role, you must have working knowledge of all aspects of maintenance repair and service including the ability to troubleshoot problems and provide superior customer service. As a Maintenance Technician, you will work with one of our top property management teams to provide exceptional service to all residents.

Job Description
Job Description
Position Summary
The Maintenance Technician is responsible for maintaining the physical integrity of his or her assigned asset, under the direction of management. In this role, you must have working knowledge of all aspects of maintenance repair and service including the ability to troubleshoot problems and provide superior customer service. As a Maintenance Technician, you will work with one of our top property management teams to provide exceptional service to all residents.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. This is a skilled trade customer service position.
Responsibilities

• Prioritizes and completes incoming work orders and addresses each in a timely manner.
• Makes decisions on whether to repair or replace damaged property. Estimates completion time and materials needed for repairs.
• Responsible for the completion of all maintenance service requests assigned on a daily basis.
• Works closely with property management team to ensure that inventory includes the required equipment, materials, supplies and services to meet needs.
• Completes in its’ entirety, the make-ready process, for vacant apartments (or homes) as outlined in the Make Ready Checklist and per the instruction of their supervisor(s).
• Ensures all repairs are made pursuant to the Uniform Physical Conditions Standards (UPCS).
• Assists in monitoring all work performed by outside contractors.
• Updates management promptly, with any pertinent work-detail, and assists in the preparation and maintenance of files, records and reports on maintenance operations in an accurate and timely manner.
• Follows all directives given by maintenance supervisor or company management, which may include trash pickup, curb cleansing, routine landscape maintenance, trash-outs, and associated cleaning-work.
• Ensures that all work performed is in compliance with local, state and federal regulations including lead base paint and asbestos abatement.
• Occasionally assesses and repairs items, within the confines of tight/difficult to reach areas, as crawl-spaces, basements and attic-areas of homes and apartment buildings.
• Documents and logs resident complaints and owner damage claims, advising parties of results.
• Follows all established safety/security procedures and standards.
• Responds to after-hours and weekend emergency calls in accordance with company policy and procedures.
• Accountable for consistent adherence to company standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of company materials, supplies, resources, and other assets.
• Performs other duties as required including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise balance the workload.