Route Supervisor at Sysco Luray, VA

infusion.fi; Luray (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

Sysco in Luray, VA is seeking a Route Supervisor to lead a delivery team and oversee daily operations. The role focuses on supervision, safety, and efficiency of delivery staff, with a strong emphasis on DOT and safety compliance.

You will manage schedules, monitor performance, and collaborate with Sales/Marketing to resolve customer issues while maintaining alignment with company policies and procedures.

Qualifications

• High school diploma or equivalent; 1–3 years related experience preferred.
• Two or four year degree in Business Management, Supply Chain Management or similar major preferred.

Responsibilities

• Supervises delivery staff and routes, ensuring safety and efficiency.
• Ensures compliance with DOT, OSHA and other regulatory requirements.
• Manages labor hours and supplies within budget.
• Prepares work schedules and shifts as needed.
• Monitors assets and coordinates repairs with other departments.
• Reviews productivity reports and suggests efficiency improvements.
• Enforces company policies and safety procedures consistently.
• Communicates with Sales and Marketing to address customer issues.
• Interacts with customers to resolve delivery difficulties and opportunities.

Skills

Team leadership

Regulatory compliance

Customer service

Problem solving

Communication

Education

High school diploma

Business/Supply Chain degree (preferred)

Tools

Sysco software

Excel/Office

Job description

Route Supervisor job at Sysco. Luray, VA.

POSITION SUMMARY

This is an Operations position responsible for supervising the activities associated with Delivery. Responsibilities include but are not limited to, management and direction to delivery staff, compliance with government regulations and safety and security of the delivery department.

RESPONSIBILITIES

• Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service.
• Ensures Delivery Associate compliance with local, state and federal regulatory agencies (DOT, OSHA, etc.) and ensures electronic logs are kept current and accurate.
• Supervises labor hours and consumable supplies within budget.
• Prepares work schedules including extra work days and shifts as needed.
• Supervises proper selection utilization of Company assets in support of the Delivery department.
• Coordinates required repairs with proper departments as necessary.
• Reviews delivery functions and productivity reporting.
• Suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes.
• Interprets and consistently enforces company policies, protocols and procedures including food safety, DOT, record keeping, etc.
• Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues.
• Visits customer locations and meets with customers to address issues and assess delivery difficulty.
• Makes recommendations for disciplinary action and/or behavior modification where required.
• Performs management functions of staff selection, development, discipline, performance reviews and/or terminations.
• Performs the duties of associates supervised and other related duties as needed (and as qualified).

EDUCATION AND EXPERIENCE

• High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and related experience.
• Two or four year college degree in Business Management, Supply Chain Management or similar major preferred.

PROFESSIONAL SKILLS

• Ability to successfully engage and lead individual and team discussions and meetings.
• Capable of working with peers and associates from other departments, operating companies and Corporate in a proactive and constructive manner.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Working knowledge of Federal Motor Carrier Safety Regulations.
• Ability to apply all relevant policies in a consistent, timely and objective manner.
• Ability to work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations.
• Ability to manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues.
• Demonstrates skill in making independent decisions in support of company policies and procedures in a timely manner.
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Demonstrate knowledge of Spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs.
• Must have excellent computer skills.
• Ability to read, comprehends, write and speak English.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

CERTIFICATES, LICENSES AND REGISTRATIONS

• Complete a Sysco approved defensive driving program.
• HazMat Certification preferred.

PHYSICAL DEMANDS

• Regularly required to talk or hear.
• Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance.
• Occasionally required to stoop, kneel, crouch, or crawl.
• Occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORKING CONDITIONS

• Occasionally exposed to wet, hot, extreme cold and/or humid conditions; moving mechanical parts; may be required to work in confined spaces.
• Works non-traditional business hours including evenings, nights, weekends, holidays and on-call.
• May occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e., training, business continuity, etc.).
• Occasionally exposed to high, precarious places, fumes or airborne particles.
• Noise level usually moderate.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

EEO/AA Employer #LI-VS2