Route Supervisor

Rumpke Waste & Recycling; Mansfield (OH); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) matching

Life insurance

Paid vacation

Job summary

Rumpke Waste & Recycling in Mansfield, OH is seeking a Route Supervisor to lead a team of drivers and oversee daily routes with emphasis on safety, customer service, and productivity. The role requires a valid Class B CDL, DOT Medical Card, and a strong driving record.

You will monitor performance, conduct inspections, and coordinate with management to ensure optimal service delivery. Rumpke offers competitive pay, comprehensive benefits, and opportunities for growth within a large, family-owned

Qualifications

• Excellent communication skills, both verbal and written.
• Ability to lead and develop a team.
• Proficient with Windows/Microsoft applications.
• Strong customer-service orientation.
• Knowledge of local maps and routing.
• Ability to make sound decisions and solve problems.
• Familiarity with DOT/OSHA regulations.
• Truck driving capability is a plus.

Responsibilities

• Manage daily activities and performance of route drivers.
• Train, coach, and direct employees to improve performance.
• Monitor safety, quality, and compliance with standards.
• Run routes as necessary during absences or vehicle breakdowns.
• Monitor and document attendance and performance records.
• Conduct driver observations and vehicle inspections.
• Plan and assign daily routes to meet company standards.
• Investigate accidents and property damage claims.
• Fill in during absences of supervisors or drivers.
• Perform other duties as assigned by management.

Skills

Communication

Team leadership

MS Office

Customer service

Reading maps

Decision making

Regulatory knowledge

Truck driving

Education

High School

GED

Job description

Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people.

When you join Rumpke, you’ll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more.

This is your opportunity to make a difference for you and your family. Come join our team!

Route Supervisors are responsible for the supervision of a group of drivers to ensure safe services to customers. Route Supervisors assist management with hiring, training, coaching, performance evaluating/monitoring, and counseling of direct reports with an emphasis on safety, customer service, and productivity.

Responsibilities of Position:

• Manage the daily activities and performance of route drivers
• Train, coach, and direct employees to improve their overall performance
• Monitor and enforce quality and safety standards and ensure all compliance goals are met or exceeded
• Run routes as necessary (absences, vacations, vehicle breakdowns)
• Monitor and track employee attendance and all other required documentation relating to performance management
• Perform and monitor driver observations and vehicle inspections
• Plan, distribute, monitor, and follow-up on daily route assignments to ensure customers are serviced per company standards and agreements
• Conduct investigations for accidents, injuries, and property damage claims
• Fill in during the absence of other supervisors/office employees or drivers
• Perform other duties as assigned by management

Supervisory Responsibility:

• This position will manage 6-20 employees
• This position will not oversee and direct other managers

Skills & Abilities Needed for Position:

• Excellent verbal and written communication skills
• Ability to lead and develop a team
• Computer skills; working knowledge of Windows applications, Microsoft applications
• Proven customer service skills
• Knowledge of the area with the ability to read maps
• Must be able to work independently, make decisions, and resolve problems
• Must have knowledge of DOT/OSHA regulations
• Ability to drive a truck with manual transmission, a plus

Experience & Knowledge Needed for Position:

• Previous management experience is preferred
• Previous waste industry experience is a plus
• 2+ years of truck driving experience is a plus

Physical Requirements in a Regular Workday:

• Frequently lifting/carrying/pushing/pulling a max of 50 lbs
• Occasionally lifting/carrying/pushing/pulling a max of 100 lbs
• Frequently working outside in changing temperatures
• Occasionally working in wet/humid conditions
• Occasionally working in areas of dust, odors, mist, gases, and other airborne matter
• Frequently stooping/kneeling/crouching/crawling
• Frequently climbing and/or balancing
• Frequently sitting/standing/walking

Additional Working Conditions/Aspects:

• Must have at least a valid Class B CDL
• Must have a valid DOT Medical Card or able to obtain prior to hire
• Must be at least 19 years of age
• No more than 3 moving violations within the last 2 years
• Must not have any DUI's or OVI's within the last 5 years or 2 in the last 10 years
• Possible exposure to high traffic conditions and/or tight driving areas
• Exposure to residential and commercial waste
• Ability to travel between offices, as required
• Ability to work flexible hours; expected to work nights and weekends as needed
• Ability to work overtime, weekends, and/or holidays
• Must be available for 24-hour emergency calls
• Legally eligible to work in the United States
• Valid driver’s license (if applicable)
• Must successfully complete pre-employment testing
• Must be able to read and speak the English language

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties, and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish an employment contract and is subject to change at the discretion of the company.

Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke’s policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Qualifications

Education

Required

High School

Preferred

General Education Diploma

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.