Route Supervisor

Rumpke Waste & Recycling; Broadview Heights (OH); On-site; USD 52,000 - 70,000; Full time

Job summary

Rumpke Waste & Recycling is seeking a Route Supervisor in Broadview Heights, OH to oversee route drivers and ensure safe, efficient service. You will train staff, enforce safety standards, and manage daily route operations in a dynamic waste management environment.

The ideal candidate has a valid Class B CDL, DOT Medical Card, and the ability to read maps. Expect to work nights/weekends and travel as needed, with opportunities for professional growth within a family-owned company.

Qualifications

• Excellent verbal and written communication skills.
• Ability to lead and develop a team.
• Proven customer service skills.
• Knowledge of the area with the ability to read maps.
• Must be able to work independently, make decisions, and resolve problems.
• Must have knowledge of DOT/OSHA regulations.
• Ability to drive a truck with manual transmission.

Responsibilities

• Manage the daily activities and performance of route drivers.
• Train, coach, and direct employees to improve performance.
• Monitor and enforce quality and safety standards and ensure goals are met.
• Run routes as necessary (absences, vacations, vehicle breakdowns).
• Monitor and track employee attendance and all required documentation.
• Perform and monitor driver observations and vehicle inspections.
• Plan, distribute, monitor, and follow-up on daily route assignments.
• Conduct investigations for accidents, injuries, and property damage claims.
• Fill in during the absence of other supervisors/office employees or drivers.
• Perform other duties as assigned by management.

Skills

Leadership

Communication

Customer service

Map reading

Independent work

DOT/OSHA knowledge

Truck driving

Tools

Windows/Microsoft

Job description

Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people.

When you join Rumpke, you’ll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more.

This is your opportunity to make a difference for you and your family. Come join our team!

Route Supervisor

Route Supervisors are responsible for the supervision of a group of drivers to ensure safe services to customers. Route Supervisors assist management with hiring, training, coaching, performance evaluating/monitoring, and counseling of direct reports with an emphasis on safety, customer service, and productivity.

Responsibilities of Position

• Manage the daily activities and performance of route drivers
• Train, coach, and direct employees to improve their overall performance
• Monitor and enforce quality and safety standards and ensure all compliance goals are met or exceeded
• Run routes as necessary (absences, vacations, vehicle breakdowns)
• Monitor and track employee attendance and all other required documentation relating to performance management
• Perform and monitor driver observations and vehicle inspections
• Plan, distribute, monitor, and follow-up on daily route assignments to ensure customers are serviced per company standards and agreements
• Conduct investigations for accidents, injuries, and property damage claims
• Fill in during the absence of other supervisors/office employees or drivers
• Perform other duties as assigned by management

Supervisory Responsibility

• This position will manage 6-20 employees
• This position will not oversee and direct other managers

Skills & Abilities Needed for Position

• Excellent verbal and written communication skills
• Ability to lead and develop a team
• Computer skills; working knowledge of Windows applications, Microsoft applications
• Proven customer service skills
• Knowledge of the area with the ability to read maps
• Must be able to work independently, make decisions, and resolve problems
• Must have knowledge of DOT/OSHA regulations
• Ability to drive a truck with manual transmission, a plus

Experience & Knowledge Needed for Position

• Previous management experience is preferred
• Previous waste industry experience is a plus
• 2+ years of truck driving experience is a plus

Physical Requirements in a Regular Workday

• Frequently lifting/carrying/pushing/pulling a max of 50 lbs
• Occasionally lifting/carrying/pushing/pulling a max of 100 lbs
• Frequently working outside in changing temperatures
• Occasionally working in wet/humid conditions
• Occasionally working in areas of dust, odors, mist, gases, and other airborne matter
• Frequently stooping/kneeling/crouching/crawling
• Frequently climbing and/or balancing
• Frequently sitting/standing/walking

Additional Working Conditions/Aspects

• Must have at least a valid Class B CDL
• Must have a valid DOT Medical Card or able to obtain prior to hire
• Must have a at least 19 years of age
• No more than 3 moving violations within the last 2 years
• Must not have any DUI's or OVI's within the last 5 years or 2 in the last 10 years
• Possible exposure to high traffic conditions and/or tight driving areas
• Exposure to residential and commercial waste
• Ability to travel between offices, as required
• Ability to work flexible hours; expected to work nights and weekends as needed
• Ability to work overtime, weekends, and/or holidays
• Must be available for 24-hour emergency calls
• Legally eligible to work in the United States
• Valid driver’s license (if applicable)
• Must successfully complete pre-employment testing
• Must be able to read and speak the English language

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties, and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish an employment contract and is subject to change at the discretion of the company.

Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke's policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.