Route Service Supervisor- UniFirst

Taleo; Montgomery (AL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Job summary

UniFirst is seeking a Route Service Supervisor to lead and develop a team of Route Service Representatives who service multiple customers daily, from small businesses to large corporates.

This entry-level management role offers training, career mobility, and a strong family culture with no nights or weekends. You will build relationships, respond to requests, and ensure excellent service and loyalty.

Qualifications

• Must be a results-driven relationship manager who supports the team and customers.
• Candidate should enjoy mentoring Route Service Representatives and helping them grow.
• Ability to learn and develop into a customer service and loyalty expert.

Responsibilities

• Oversee the training and development of a team of Route Service Representatives
• Respond to service requests
• Negotiate customer contract renewals
• Build strong relationships with customers and team
• Collaborate with leadership to deliver top customer service and product programs
• Provide route coverage when a rep is absent and monitor performance and satisfaction

Skills

Results-driven

Relationship management

Customer service

Leadership

Team support

Communication skills

Basic computer proficiency

Education

High school diploma or GED

Some college

Job description

Job Description - Route Service Supervisor- UniFirst (2604723)

Job Description

Route Service Supervisor- UniFirst - ( 2604723 )

Description

Route Service Supervisor

UniFirst is seeking a Route Service Supervisor to join our team! The Route Service Supervisor will supervise and work with Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. This is an entry level management position for a career minded individual interested in advancement.
What’s in it for you?

Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.

Career Mobility:
Some companies say they like to promote from within, we just do…constantly!

Culture:
Our family culture is what makes UniFirst an organization that stands out from the rest. Did we mention no nights or weekends?

Diversity:
At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful.
What you’ll be doing:

• Oversee the training and development of a team of Route Service Representatives
• Respond to service requests
• Negotiate customer contract renewals
• Build strong relationships with your customers and team
• Work closely with all other leadership and management team members to provide the best customer service and product programs
• Provide route coverage when a Route Service Representative is sick or on vacation which provides you the perfect opportunity to check-in on your Rep’s performance and their customers’ level of satisfaction and loyalty.
  

Qualifications

What we’re looking for:

A results-driven, relationship manager who isn’t afraid to roll up their sleeves and help out the team and most importantly, the customer

Someone who will enjoy working with your own team of Route Service Representatives that need your help and support as they develop in their own roles

An individual ready to learn and work to become a customer service and loyalty expert

High school diploma or GED, some college is a plus

21 years of age

Validnon-commercial driver’s license in the state of residence

Reliable transportation

Must meet pre-employment DOT physical requirements

Physically capable of lifting up to 50 pounds

Communication and language skills

Basic computer proficiency

Prior leadership, customer service, route sales, delivery and/or entrepreneurial experience preferred

Benefits & Perks
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses
About UniFirst
The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.

UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team.

There’s a lot to love about UniFirst, where you come first.

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Primary Location

Primary Location

: United States-Alabama

Work Locations

Work Locations

: 102 - MONTGOMERY, AL 845 Lagoon Commercial Blvd Montgomery 36117

Organization

Organization

: 107 - Birmingham AL

Employee Status

Employee Status

: Regular

Shift

Shift

: 1st Shift

Schedule

Schedule

: Full-time

Job Posting

Job Posting

: Sep 3, 2026, 12:37:52 PM

UniFirst Corporation is an EEO/Affirmative Action Employer M-F-Disability-Vet