Route Service Representative (4-Day Workweek)

Cintas Corporation; Grand Rapids (MI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match/Profit Shari

Disability, Life and AD&D Insurance

Paid Time Off and Holidays

Skills Development & Career Growth

Job summary

Cintas Corporation is seeking a Route Service Representative in Grand Rapids, MI. You will service and upsell to an established customer base, driving a route and delivering facility services products.

The role emphasizes a 4-day workweek with no nights or weekends for most shifts, a comprehensive training program, and bonus incentives based on performance.

Qualifications

• Strong customer service orientation demonstrated in a fast-paced environment.
• Ability to work in a team to meet goals and deadlines.
• Self-motivation and drive to succeed in a field role.
• Positive attitude with ambition, organization and service focus.

Responsibilities

• Be the face of Cintas to customers and build rapport with key decision makers.
• Ensure quality standards and proactively address customer concerns.
• Grow existing customer base by upselling and cross-selling products and services.
• Negotiate service renewals and manage inventory while working safely and professionally.
• Comply with driving and vehicle regulations.

Skills

Customer service orientation

Teamwork

Self-motivation

Positive attitude

Organization

Education

High School diploma / GED / Military Service

Job description

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Title: Route Service Representative (4-Day Workweek)

Location: Grand Rapids, MI, US, 49544

Requisition Number: 239254

Job Description

Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which our partners deliver and pick up uniforms, shop towels, chemical cleaning products and other facility service products.

Our Route Service Representatives enjoy:

• Comprehensive 10-week training program
• Solid base salary and commission potential after being assigned a route
• Majority work a 4-Day workweek
• Majority work no nights or weekends
• Monthly/Quarterly performance bonuses & incentives

Key Responsibilities Include:

• You are the face of Cintas to our customers and must work to build rapport with key decision makers
• Ensure quality standards, and proactively solve customer concerns.
• Grow our existing customer base by upselling and cross-selling additional products and services
• Negotiating service agreement renewals and control inventory while working professionally and safely
• Comply with driving and vehicle regulations.

Skills/Qualifications

Required

Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:

• Have an active driver's license
• Be at least 21 years of age
• Obtain a DOT medical certification
• Provide documentation regarding their previous employment

All successful candidates will also possess:

• The ability to meet the physical requirements of the position
• A High School diploma, GED or Military Service
• The ability to demonstrate a strong customer service orientation
• Self-motivation and the drive to work in an environment that relies on teamwork to meet goals
• A positive attitude, along with ambition, organization and service spirit

This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills.

Benefits

Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, our employee-partners enjoy:

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: SSR
Organization: Rental
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift

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Nearest Major Market: Grand Rapids

Job Segment: Customer Service Representative, Customer Service