Route Sales Support

Vestis; Ottawa (IL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability insurance

Life insurance

Paid parental leave

401k plan

Vacation

Job summary

Vestis is seeking a Route Sales Support Driver in Ottawa, IL. You will build strong customer relationships, safely operate a step van, and drive route growth.

Responsibilities include delivering products, maintaining vehicle readiness, handling invoices, and pursuing new business opportunities. The role requires a valid driver’s license, strong customer service and math skills, and the ability to work independently in a fast-paced environment.

Qualifications

• Must be 21 years of age or older and have a valid driver’s license with a clean driving record.
• Customer service experience with a variety of clients is required.
• Strong math skills and basic computer literacy are needed.

Responsibilities

• Safely operate a step van to deliver products to clients.
• Verify vehicle maintenance and keep documentation up to date.
• Manage daily route to ensure timely deliveries and accuracy.
• Load/unload products per policy and guidelines.
• Review invoices daily for accuracy and corrections.
• Meet sales goals and drive route growth to increase profitability.
• Develop leads and solicit new business; install new accounts.
• Communicate pricing, services, and policies clearly to customers.
• Monitor customer feedback and address issues promptly.

Skills

Valid driver's license

Customer service experience

Strong math

Sales/prospecting experience

Verbal communication

Independent work

Education

High school degree or equivalent

Tools

Basic computer skills

Job description

Overview

The Route Sales Support Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful RSSs must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSSs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.

Responsibilities/Essential Functions

• Safely operate a company step van in designated area to provide products and service to a variety of clients.
• Verify daily preventative maintenance of vehicle and maintain proper operator documentation;
• Manage daily route independently to ensure accurate and timely delivery of product;
• Loads/unloads product per company policies, procedures, and guidelines;
• Review invoices daily for complete and accurate information and make corrections as needed;
• Meet sales goals and promotes overall route growth to enhance profitability;
• Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business;
• Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers;
• Monitor customer feedback and handle customer issues in a prompt and courteous manner;
• Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies;
• Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.

Knowledge/Skills/Abilities

• Must be a minimum of 21 years of age, have a valid driver’s license, and excellent driving record;
• Customer service experience with a wide variety of consistent customer contact;
• Strong math and basic computer skills;
• Demonstrated experience selling services/products and generating new business preferred;
• Excellent customer service and verbal communication skills required;
• Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.

Working Conditions

• Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location.
• Fast-paced environment sometimes requiring irregular and long hours.

Physical Requirements

• Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance.
• Must be able to occasionally lift and maneuver 50+ lbs.
• This position requires bending, squatting, climbing, and reaching.

License Requirements/ Certifications:

Valid Driver’s License (Not CDL), with minimal points/violations in the last three years.

Education

High school degree or equivalent

Location

Ottawa, IL

Benefits

• medical
• dental
• vision
• short and long term disability
• basic life insurance
• paid parental leave
• 401k plan
• 40 hours of vacation
• 40 hours paid sick time
• 5 personal days
• 6 holidays

Compensation

The hourly rate that Vestis reasonably expects to pay for this position is $23.00, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.