Route Sales Specialist: Growth, Retention & Service

Aramark; Madison (AL); Hybrid; USD 40,000 - 50,000; Full time

Job summary

Aramark is seeking a Route Sales Representative to build partnerships with customers, drive route growth, and ensure customer retention. You will gather customer information through conversations with decision-makers and use insights to improve offerings, while maintaining safe vehicle operations and on-time deliveries.

Responsibilities include meeting sales targets, renewing service agreements, and maintaining excellent customer service with an account ownership mindset.

Qualifications

• 1-2 years of experience in a position requiring heavy public contact.
• Must have a valid driver’s license and be able to obtain DOT certification to operate DOT regulated vehicles.
• Ability to communicate at high efficiency and effectiveness with clients and operations staff.
• Ability to respond quickly to changing demands.
• Incumbent is proficient or can be trained to sell product to customers.
• Must have good interpersonal and customer service skills
• Must possess an acceptable driving record in accordance with the CMV policy and a valid driver's license.

Responsibilities

• Meet sales expectations and promote route growth, service agreement renewal, and customer retention to enhance market center profitability.
• Identify opportunities to solicit new business and increase revenue by selling to current customers and obtaining new accounts.
• Establish and maintain effective relationships with customers and provide outstanding customer service with an account ownership mentality.
• Focus on account retention and act as primary responder to all customer issues and opportunities to improve the account.
• Ensure products are loaded/unloaded safely, delivered in correct quantities on schedule, stocked, rotated, and vehicle is maintained and cleaned.
• Operate Company vehicle safely, following road rules and DOT requirements; perform daily vehicle maintenance and keep interior clean.
• Install and maintain inventory at customer locations and ensure product quality and working condition.
• Maintain complete and accurate accounting of monies and product daily per guidelines.
• Practice attentive listening and communicate effectively under adverse conditions via internal/external channels.
• Communicate with GM, RSM, CSM, and CSAs regarding customers and pending problems or competitive evidence.

Skills

Public contact

Effective communication

Customer service

Driver's license

DOT certification

Job description

Aramark is seeking a Route Sales Representative to build partnerships with customers, drive route growth, and ensure customer retention. You will gather customer information through conversations with decision-makers and use insights to improve offerings, while maintaining safe vehicle operations and on-time deliveries.

Responsibilities include meeting sales targets, renewing service agreements, and maintaining excellent customer service with an account ownership mindset.