Route Sales & Service Apprentice

CertaSite; Kent (OH); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Hourly rate starting at $20

Education & Certification reimbursement

Comprehensive medical plan

401K plan with company match

Referral bonuses starting at $1,000

Generous paid time off

Opportunity for overtime

Management opportunities

Job summary

CertaSite is seeking a route sales & service apprentice technician in Kent, Ohio. This entry-level role offers a unique chance to gain hands-on experience in fire protection, focusing on fire extinguishers and safety products, while receiving competitive pay starting at $20/hour.

Ideal candidates are customer-oriented and detail-focused. The position includes comprehensive training, overtime opportunities, and various company perks such as education reimbursement and paid time off.

Qualifications

• Entry-level position requiring basic math and computer skills.
• Candidates must have a valid U.S. driver's license.
• Must be comfortable with heights and working in various environments.

Responsibilities

• Inspect, test, service, and repair fire safety products.
• Document inspections, repairs, and customer interactions.
• Maintain good relationships with customers and team members.

Skills

Customer interaction skills

Basic math skills

Problem-solving skills

Mechanical and technical aptitude

Education

Valid U.S. driver's license

Tools

Basic computer operating systems/software (e.g., Windows, Android)

Job description

Role Overview

We are looking for a route sales & service apprentice technician who has a passion for the customer and life safety. The perfect candidate loves people, is sales oriented and can successfully perform inspection, installation, testing, service, and repairs required on fire extinguishers, exit/emergency lights, and life safety general products. This is a great opportunity to start your career in fire protection and train with other experienced technicians in the trade. This is a fast paced and demanding role with high visibility within the company.

Company Perks

• Hourly rate starting at $20; compensation is based on experience and certifications
• Level up training program which includes bonus when you become a billable technician
• Education & Certification reimbursement program
• Referral bonuses starting at $1,000 per referral
• Comprehensive medical plan options, including dental and vision
• 401K plan with company match
• Generous paid time off, paid holidays, and paid parental leave
• Management opportunities
• Opportunities for overtime with incentives
• Company giveaways
• Opportunities for community service and charity involvement
• Work at a mission-driven company, focused on people
• Continued growth and expansion into new markets and products and services

What You Will Be Doing

• Learn how to inspect, test, service, and repair fire extinguishers, exit/emergency lights, and general life safety products
• Troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and general life safety products
• Train on how to record and document inspections, repairs, discrepancies, and recommendations either electronically or manually
• Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow up, quotes, questions, or concerns
• Spend time with our shop technicians learning how to recharge extinguishers and properly stock trucks
• Maintain equipment and tools necessary to safely perform job
• Evaluate customer site for additional equipment and services that customer may require
• Work in compliance with the Company's safety program
• Observe how to properly discuss deficiencies noted with customer, explaining the problem and its resolution
• There may be situations which require work on nights, weekends, and/or holidays. For some locations, these demands will be more frequent or required than others.
• Must be comfortable with heights, working on ladders or lifts, or in confined spaces

Qualifications

• This is an entry level position
• Must possess the ability to calculate basic math including fractions, decimals and percentages
• Must possess the knowledge and ability to understand and operate basic computer functions, operating systems and software applications such as Windows, Word, Apple IOS, Android and Outlook. In addition, required to learn and use industry specific devices and software
• Must currently have a valid U.S. driver's license

Ideal Qualities

• Previous experience working a business-to-business route which requires upselling and heavy customer interaction
• Experience in a related skilled trade
• Acute attention to detail
• Strong mechanical and technical aptitude
• Highly organized and detail-oriented
• Problem-solving skills
• Excellent verbal and written communication and interpersonal skills

Working Conditions & Physical Requirements

Overtime may be required, and the number of hours may vary based on work location. May be exposed to all kinds of work environments. Varying work environments from hot to cold temperatures and exposure to dust. Occasionally asked to travel overnight to a customer location. Must be able to successfully lift up to 50 pounds occasionally. Frequent lifting and carrying of toolboxes, equipment, parts, tools, equipment, cabling, and/or wiring. Frequent ladder climbing and checking, pulling wire, etc. Walking, stooping, bending, crouching, kneeling, and raising hands overhead. Driving is required and the amount of time driving may vary. Required to wear Personal Protective Equipment (PPE) for this position in accordance with safety standards.

Equal Employment Opportunity

Equal Employment Opportunity/M/F/disability/protected veteran status.

Work Authorization

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.