Route Sales Representative - Lewiston

Flowers Foods & Subsidiaries; Lewiston (ME); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Professional growth and leadership培训

Job summary

The Route Sales Representative (RSR) at Flowers Foods, Inc. is responsible for ordering, sales, delivery, and merchandising of a slate of branded fresh baked products.

The role serves retail accounts, restaurants, and institutions, building relationships with managers to maximize sales and ensure customer satisfaction. You may work non-traditional hours, including weekends or holidays, and must obtain a DOT medical certification.

Qualifications

• Proven ability to drive retail sales and customer satisfaction.
• Experience coordinating deliveries and merchandising.
• Strong planning and data-driven selling skills.

Responsibilities

• Acting as a sales associate and delivery driver to drive retail sales and territory sales.
• Leverage internal sales data and company marketing plans to drive growth with customers through proper planning, ordering, and execution
• Establish and maintain strong customer relations in order to effectively communicate sales solutions and improve customer satisfaction
• Order product using an online order planner to ensure customers are receiving the freshest product possible
• Increase sales through shelf space expansion and the sale/use of in-store promotions and displays
• Adhere to the company assigned route structure, stop sequence, and established service times to drive efficiency and to ensure continued customer satisfaction and consistent service times
• Know and follow all retailer/account standard operating procedures, including check in/check out and service windows
• Adhere to the fresh market policy by appropriately rotating product and removing damaged or out-of-code product as necessary
• Follow shelf-life cycle of each brand/product
• Ensure shelf life is maximized with proper rotation of products to ensure backstock is rotated and stocked first before next delivery
• Perform daily route settlement requirements: verifying product quantities, invoicing the proper account, and adhering to cash collection policy
• Perform an accurate weekly inventory in the handheld device at select accounts on specific days
• Support the introduction of new products to the marketplace and gain shelf space and displays for rollout and trials
• Obtain authorization from accounts for promotional displays and place displays to maximize exposure
• Review weekly route analysis to identify voids and sales opportunities
• Review KPIs to reduce cost and drive sales
• Adhere to customer shelf schematic/plan-o-gram to meet brand objectives
• Master the best practices of the RSR training program
• Must be able to obtain DOT medical certification to drive a CMV
• Must meet insurance guidelines regarding MVR
• Complete daily vehicle inspections and logs and ensure vehicle compliance
• Safely operate a CMV with GVWR over 10,000 pounds
• Adhere to all company policies including DOT and regulatory requirements
• Maintain a clean and organized workspace and vehicle
• Secure and organize inventory in the truck to prevent damage
• Ensure compliance with all company policies and procedures

Skills

Sales

Delivery

Customer relations

Planning

Tools

Online order planner

Job description

FRESH. FORWARD. FLOWERS. Flowers Foods, Inc. (NYSE:FLO) is not just about baking; it's about crafting moments of joy with every delicious bite. With 2025 sales of $5.3 billion, and as one of the leading producers of packaged bakery goods in the United States, Flowers Foods brings passion to the table. From the wholesome goodness of Nature's Own and Wonder to the bold and artisanal flavors of Dave's Killer Bread, the rustic goodness of Canyon Bakehouse, and the sweet delights of Tastykake, each product is a celebration of taste and quality. Beyond the oven, Flowers Foods fosters a culture that values and reflects Honesty & Integrity, Respect & Inclusion, Sustainability, Passion, and Humility. With a commitment to innovation and a recipe for success, Flowers Foods is more than a bakery – it's a delightful journey into the heart of flavor and community.

FRESH. FORWARD. FLOWERS. Flowers Foods, Inc. (NYSE:FLO) is not just about baking; it's about crafting moments of joy with every delicious bite. With 2025 sales of $5.3 billion, and as one of the leading producers of packaged bakery goods in the United States, Flowers Foods brings passion to the table. From the wholesome goodness of Nature's Own and Wonder to the bold and artisanal flavors of Dave's Killer Bread, the rustic goodness of Canyon Bakehouse, and the sweet delights of Tastykake, each product is a celebration of taste and quality. Beyond the oven, Flowers Foods fosters a culture that values and reflects Honesty & Integrity, Respect & Inclusion, Sustainability, Passion, and Humility. With a commitment to innovation and a recipe for success, Flowers Foods is more than a bakery – it's a delightful journey into the heart of flavor and community.

Full-time Employees Are Offered The Following Benefits

• Comprehensive health and medical benefits
• 401(k) Retirement savings plan
• Professional growth and leadership training
• Paid vacation, holidays, and parental leave

Benefits may vary depending on your work location.

Bringing Home the Dough

The Route Sales Representative (RSR) is responsible for the ordering, sales, delivery, and merchandising of a slate of nationally- and locally branded fresh baked products and developing relationships with customers' managers and other personnel. Position is assigned to a company route to service retail customers, restaurants, and institutions with the goal of maximizing sales opportunities by meeting customer expectations and following established best practices. Position will drive incremental sales by executing the required market programs while exceeding customer expectations. Position will require RSR to service accounts during customer designated service windows, which may require RSR to work non-traditional business hours, weekends, or holidays. Positions requires an incumbent with an eagerness to gain industry knowledge and to learn the skills necessary for success.

Rising to the Challenge: Position Responsibilities

Responsibilities Include But Are Not Limited To

• Acting as a sales associate and delivery driver to drive retail sales and territory sales.
• Leverage internal sales data and company marketing plans to drive growth with customers through proper planning, ordering, and execution
• Establish and maintain strong customer relations in order to effectively communicate sales solutions and improve customer satisfaction
• Order product using an online state-of-the-art order planner to ensure customers are receiving the freshest product possible
• Increase sales through shelf space expansion and the sale/use of in-store promotions and displays
• Adhere to the company assigned route structure, stop sequence, and established service times to drive efficiency and to ensure continued customer satisfaction and consistent service times
• Know and follow all retailer/account standard operating procedures, including, but not limited to, check in/check out and service windows
• Adhere to the fresh market policy by appropriately rotating product and removing damaged or out-of-code product as necessary
• Follow shelf-life cycle of each brand/product
• Ensure shelf life is maximized with proper rotation of products to ensure that backstock is rotated and stocked first before the next fresh delivery is merchandized on shelves/displays
• Perform daily route settlement requirements: verifying product quantities, accurately invoicing the proper account, and adhering to the cash collection policy
• Perform an accurate weekly inventory in the handheld computer device at select accounts on specific days designated by the company
• Support the introduction of new products to the marketplace based on the retailer playbooks and gain additional shelf space and promotional displays to execute the rollout and drive consumer trial
• Obtain authorization ("sell in") from accounts' key decision makers for promotional product displays. Properly place and assemble displays to maximize exposure to consumers and to increase sales penetration
• Review weekly route analysis to identify voids and sales opportunities
• Review key performance indicators to reduce cost and drive sales
• Adhere to required customer shelf schematic/plan-o-gram to ensure customer compliance and to meet the objectives of brand teams
• Master the best practices of the RSR training program
• Must be able to obtain DOT medical certification to drive a commercial motor vehicle (CMV)
• Must meet the Fleet insurance Guidelines in relation to your MVR (Motor Vehicle Record)
• Perform all required daily vehicle inspections, maintain accurate vehicle records, immediately report vehicle maintenance issues, and complete daily driver’s logs and time records as required
• Safely and efficiently operate a vehicle with a Gross Vehicle Weight Rating (GVWR) more than 10,000 pounds
• Adhere to all company policies, Department of Transportation (DOT) policies, as well as local and federal regulations
• Maintain cleanliness of an organized workspace and vehicle
• Secure and organize inventory in the truck to prevent product damage
• Ensure compliance with all company policies and procedures (Safety, Equal Employment Opportunity, Harassment, Sarbanes - Ox