Route Sales Rep: Knife Sharpening & Service

ZWILLING J.A. Henckels LLC; New York (NY); On-site; USD 28,000 - 33,000; Full time

Job summary

ZWILLING J.A. Henckels is seeking a Route Sales Representative for our premium knife sharpening program, acting as the face of the service for restaurants and culinary partners. You will coordinate timely pick-up and delivery of knife sets with professionalism and accuracy.

Build strong customer relationships, identify sales opportunities, and use tablets, Salesforce, and route tools to support accounts and service needs. This role offers weekday hours and a 40-hour week.

Qualifications

• Experience in route driving, delivery, or sales preferred; clean driving record required.
• Strong commitment to customer service and representing the ZWILLING brand.
• Ability to lift and transport knife sets and boxes up to 30 lbs.
• Bilingual skills are a plus.

Responsibilities

• Scheduled Pick-Up & Delivery: Deliver freshly sharpened sets & products according to established routes and schedules.
• Brand Representation: Uphold ZWILLING’s reputation for quality and professionalism with every client interaction, fostering long‑term relationships.
• Vehicle Care: Maintain your delivery vehicle to ZWILLING’s high standards of cleanliness and reliability.
• Collaboration: Work closely with sharpening technicians and customer service team to coordinate service schedules and address client needs.
• Technology & CRM Usage: Utilize company-provided tablets, Salesforce, route management tools, and other digital platforms to access customer information, document visits, update account details, and support sales and payment activity.
• Product Sales & Recommendations: Identify opportunities to recommend and sell ZWILLING products and services based on customer needs while supporting overall account growth.

Skills

Route driving

Delivery

Sales experience

Clean driving record

Bilingual skills

Tools

Tablets

Salesforce

CRM systems

Job description

ZWILLING J.A. Henckels is seeking a Route Sales Representative for our premium knife sharpening program, acting as the face of the service for restaurants and culinary partners. You will coordinate timely pick-up and delivery of knife sets with professionalism and accuracy.

Build strong customer relationships, identify sales opportunities, and use tablets, Salesforce, and route tools to support accounts and service needs. This role offers weekday hours and a 40-hour week.