Route Relief Utility Driver

Alsco Uniforms; Billings (MT); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401K Plan with Company Match

Medical, Dental, Vision, FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Choice of Global Cash Card or Direct 0

Career Advancement

Learning & Development Opportunities

Inclusive and Diverse Team Environment

Job summary

Alsco Uniforms is seeking a Route Relief/Utility RSR to support the Service Department by covering routes, up-selling and delivering excellent customer service. You will run routes, assist on rush deliveries, renewals, audits, and help with training under the District Manager.

You will qualify with a High School diploma, a valid driver's license, and at least one year of safe driving; strong English communication and a team-oriented attitude are essential.

Qualifications

• High School graduation or equivalent; valid driver's license.
• Minimum one year of safe driving experience.
• Excellent English communication skills.

Responsibilities

• Perform route sales and related tasks.
• Learn and support all routes; cover routes during holidays or vacancies.
• Assist in rush deliveries, renewals, audits, training.
• Solicit new customers and up-sell services.
• Process customer payments and maintain route paperwork.
• Ensure timely and correct deliveries; maintain inventories.

Skills

Customer Service

Team Player

Time Management

Education

High School diploma

Job description

Classification: Non-Exempt

We are Alsco Uniforms. We’ve been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries. It’s our job every day to make every aspect of the customer experience better. Whatever our customers need, Alsco Uniforms finds the answers that work for them.

Our employees are the heart and soul of Alsco Uniforms. As a result, we have a long history of strong financial performance, continuous improvement, and customer service. We’re seeking driven professionals with ambition to grow within our company. We’d love to talk to you about how you can fit into our team of diverse individuals and how your hard work will be rewarded with competitive pay and benefits and ongoing career development.

Join our team and build your career with Alsco Uniforms!

Job Summary

The Route Relief/Utility RSR supports the Service Department in its objectives to meet our customers needs through up-selling/cross-selling and providing superior customer service. Main duties are to cover routes and perform service related tasks as required. Reports to the District Manager.

Our Full-time Employees Enjoy

• 401K Plan with Company Match
• Medical, Dental, Vision, FSA/HSA
• Life Insurance, Disability Insurance
• Vacation, Sick Time, Holidays
• Choice of Global Cash Card or Direct Deposit
• Career Advancement
• Learning & Development Opportunities
• Inclusive and Diverse Team Environment

Essential Functions

• Perform all responsibilities of a Route Sales Representative and related tasks.
• Learn and support all routes. Run routes as needed for holidays, vacations or other vacancies.
• When not on a route, assist in rush deliveries, renewals, audits, training and any other tasks assigned by supervision.
• Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix.
• Actively participate in promotions and contests, training and audits.
• Follow company policies/procedures regarding new customers, managing customer needs and all aspects of service.
• Ensure customer loyalty and outstanding customer service. Build relationships, communicate openly, educate customers and proactively resolve concerns in cooperation with supervision.
• Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections.
• Handle and process customer payments. Keep route paperwork current.
• Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products.
• Monitor and report competitive activity. Keep service agreements current and renewed.
• Return from route and off load soiled textiles in the receiving area of facility.
• Accurately prepare route paperwork and follow check-in procedures.
• Follow written and verbal instructions and perform other tasks as directed by supervision.

Additional Functions

• Support other service personnel as required by supervision.

Qualifications

• Have and maintain a valid Drivers License, CDL when applicable and be 21 years or older.
• Maintain a driving record free of chargeable accidents, speeding, safety or other violations.
• Demonstrate excellent skills in the operation of vehicles and verifiable minimum one year experience of safe and successful driving.
• Demonstrate excellent skills in customer service and route sales.
• Excellent verbal/written communication skills in English, comprehend and follow direction and good time management skills and team player.
• Recognize colors, sizes and types of product and count, add and subtract accurately.

Education

• High School graduation or similar experience. Qualified drivers license.

Preferred

• High School or better

Licenses & Certifications

Preferred

• Drivers License

Skills

Preferred

• Customer Service

Behaviors

• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Job Security: Inspired to perform well by the knowledge that your job is safe
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

For a general description of benefits that are being offered for this position, please visit alsco.com/benefits.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Alsco is an Aff…

Revised: 04/29/22