Route Relief Utility Driver

Alsco Inc.; Albany (GA); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

401k with company match

Medical, dental, vision

FSA/HSA

Life Insurance

Disability Insurance

Paid time off

Direct Deposit

EAP

Diversity & inclusion

Job summary

Alsco Uniforms in Albany, GA is seeking a Route Relief/Utility RSR to support the Service Department. You will cover routes, perform service tasks, and help with up-selling and customer service. Reports to the District Manager.

You will learn routes, assist with rush deliveries, audits, and training as needed, while maintaining safety and quality. The role emphasizes reliable delivery, accurate paperwork, and building strong customer relationships.

Qualifications

• High School diploma or equivalent.
• Valid driver’s license; CDL if applicable.
• Minimum one year of safe, successful driving experience.
• Excellent customer service and route sales skills.
• Strong English communication and time-management abilities.

Responsibilities

• Perform all responsibilities of a Route Sales Representative and related tasks.
• Learn and support all routes; run routes during holidays or vacancies.
• Assist in rush deliveries, renewals, audits, and training as directed.
• Solicit new customers; up-sell/cross-sell service lines.
• Maintain customer loyalty through proactive service and relationships.
• Safely operate delivery vehicle and maintain cleanliness.
• Process customer payments and keep paperwork current.
• Ensure timely deliveries and proper inventory handling.
• Follow policies and procedures; report to supervision.

Skills

Customer service

Route sales

Communication

Time management

Team player

English proficiency

Education

High School diploma or equivalent

Job description

Albany
Albany | SLTALA
308 Over Ct
Albany, GA 31721, USA

Albany
Albany | SLTALA
308 Over Ct
Albany, GA 31721, USA

Job Summary:
The Route Relief/Utility RSR supports the Service Department in its objectives to meet our customers needs through up-selling/cross-selling and providing superior customer service. Main duties are to cover routes and perform service related tasks as required. Reports to the District Manager.

Essential Functions

• Perform all responsibilities of a Route Sales Representative and related tasks.
• Learn and support all routes. Run routes as needed for holidays, vacations or other vacancies.
• When not on a route, assist in rush deliveries, renewals, audits, training and any other tasks assigned by supervision.
• Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix.
• Actively participate in promotions and contests, training and audits.
• Follow company policies/procedures regarding new customers, managing customer needs and all aspects of service.
• Ensure customer loyalty and outstanding customer service. Build relationships, communicate openly, educate customers and proactively resolve concerns in cooperation with supervision.
• Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections.
• Handle and process customer payments. Keep route paperwork current.
• Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products.
• Monitor and report competitive activity. Keep service agreements current and renewed.
• Return from route and off load soiled textiles in the receiving area of facility.
• Accurately prepare route paperwork and follow check-in procedures.
• Follow written and verbal instructions and perform other tasks as directed by supervision.

Additional Functions

• Support other service personnel as required by supervision.

Qualifications

• Have and maintain a valid Drivers License, CDL when applicable and be 21 years or older.
• Maintain a driving record free of chargeable accidents, speeding, safety or other violations.
• Demonstrate excellent skills in the operation of vehicles and verifiable minimum one year experience of safe and successful driving.
• Demonstrate excellent skills in customer service and route sales.
• Excellent verbal/written communication skills in English, comprehend and follow direction and good time management skills and team player.
• Recognize colors, sizes and types of product and count, add and subtract accurately.

Education

• High School graduation or similar experience. Qualified drivers license.

Travel Requirements

• Daily, by delivery vehicle within a route.

Typical Environmental Conditions

• Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.
• Indoor and outdoor areas of a typical industrial facility.

Typical Physical Activity

• Physical Demands - sitting, grasping, driving stooping, kneeling, reaching overhead, moving carts up to 500 lbs., lifting up to 75 lbs, standing, walking, writing, speaking, hearing.

• 401 K Plan with Company Match
• Medical, Dental, Vision, and FSA/HSA
• Life Insurance, Disability Insurance
• Vacation, Sick Time, Holidays
• Choice of Global Cash Card or Direct Deposit
• Employee Assistance Program (EAP)
• Inclusive and Diverse Team Environment

Benefits may vary for positions covered by a collective bargaining agreement.

For a general description of benefits that are being offered for this position, please visit alsco.com/benefits .

About Us:

We are Alsco Uniforms. We've been committed to our customers since 1889, proudly pioneering the uniform and linen rental industry and growing into a global leader serving over 350,000 customers across 13 countries. We provide exceptional service and create solutions that strengthen our customers' operations.

At Alsco, our diverse workforce drives performance, innovation, and exceptional service. We're looking for individuals who want to build a rewarding career while making a meaningful impact. Explore how Alsco helps you build a successful career with competitive compensation, benefits, and ongoing opportunities for growth.

Join our team and build your career with Alsco Uniforms!

Alsco Uniforms is an Equal Employment Opportunity Employer

Alsco Uniforms considers candidates for employment without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, or gender identity. Additionally, we do not discriminate based on genetic information, military status, protected veteran status, or other classification protected by applicable federal, state, or local law. Specifically, protected veteran status includes status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active-duty wartime or campaign badge veteran.

Thank You for Considering Alsco Uniforms

Thank you for your interest in joining Alsco Uniforms. Employment is contingent upon successful completion of background and safety-sensitive drug screening.

Revised: 0 4/29/22

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.