ROUTE DRIVER - SMARTSERVICE (FULL TIME)

Canteen North America; Katy (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Pet Insurance

Employee Assistance Program

Job summary

Canteen North America is seeking a dedicated Delivery Driver in Katy, Texas. The role involves driving a company vehicle to deliver products and maintain inventory for vending machines. Responsibilities include ensuring product freshness, resolving client complaints, and performing routine machine maintenance. Candidates should have at least 3 years of driving experience, a valid driver's license, and a strong customer service orientation. Full-time positions include benefits such as health insurance and retirement plans.

Qualifications

• 3 years of driving experience is required.
• Valid driver's license ensuring safe vehicle operation.
• Preferred 1-2 years' experience in customer service.

Responsibilities

• Drive company vehicle to deliver products and maintain inventory.
• Ensure proper loading of the truck with required products.
• Provide client satisfaction and resolve service complaints.

Skills

Driving experience

Customer service skills

Ability to lift 50 lbs

Job description

Job Summary

Drives company vehicle over established route to deliver products and maintain inventory. Responsible for the delivery of top‑notch service to clients and customers at all times.

Essential Duties and Responsibilities

• Prior to beginning each day’s route, ensures that the truck is properly loaded with all product required to properly service all scheduled machines following outlined operational procedures.
• Maintains proper inventory levels and product distribution for vending machines.
• Loads hand cart with totes of product, walks to the machines, and loads the machines. Returns to truck with hand truck of empty totes.
• Performs product rotation to ensure freshness at designated client locations for vending machines.
• Provides client and customer satisfaction in every aspect of job performance.
• Performs routine cleaning and sanitation of vending machines and other related equipment.
• Conducts minor service and adjustments on machines. When necessary, reports defective equipment to designated maintenance repair service operators or technician dispatcher.
• Maintains accurate machine product and inventory data via a handheld computer.
• Informs regular clients and customers of new products or services.
• Listens to and resolves service complaints; reports all client and/or customer complaints to immediate supervisor in a timely manner.
• Sets up merchandise and sales promotion displays, or issues sales promotion materials to customers.
• Accountable for all receipt of goods, invoices, delivery tickets, cash received or collected, and product.
• Conducts inventory reconciliation in accordance with established procedures.
• Keeps company vehicle clean and organized at all times; performs pre‑ and post‑trip vehicle inspections.
• Performs other duties as assigned.

Qualifications

• 3 years driving experience required.
• Valid driver’s license, ensuring safe operation of company vehicles in accordance with traffic laws and conditions.
• Preferred 1‑2 years’ experience in a customer service position, or a minimum of 1 year of related experience.
• Must be able to lift 50 lbs. on a consistent basis.

Benefits

Full‑time and part‑time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits (including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program).

Full‑time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

EEO Statement

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.