Route Delivery Driver

Hall's Culligan Water; Wixom (MI); On-site; USD 52,000 - 60,000; Full time

Benefits offered by this job

Full benefits package

401k with company match

Paid time off (PTO)

Career advancement opportunities

Upskilling opportunities

Job summary

Hall’s Culligan Water in Wixom, MI is seeking a Route Delivery Driver to deliver 3- and 5-gallon bottled water and Culligan products to a designated customer base within an assigned area. The role focuses on building strong relationships with bottled water customers and providing exceptional service while retaining and growing the route.

The driver will plan routes, perform deliveries, handle payments, and maintain equipment with safety in mind.

Qualifications

• Must maintain a valid Driver’s License.
• Must pass DOT Physical & DOT Drug Screen.
• Must pass a criminal background check.
• Must be at least 21 years old and pass a driving record check.
• Must operate vehicles up to 26,001 lbs and work 8–10 hours daily.
• Must lift up to 90 lbs repeatedly.

Responsibilities

• Route planning and execution: prepare the delivery vehicle, complete all deliveries on route, optimize routes, and interact with customers professionally.
• Product knowledge: understand bottled water, PE tanks, salt, and related products; provide information to customers as needed.
• Documentation: complete customer agreements and route sheets, handle payments, and log daily activity accurately.
• Safety: operate vehicles safely, follow DOT regulations, and perform daily vehicle inspections.
• Where you’ll work: field delivery to commercial and residential customers, in all weather, with a focus on reliable, timely service.

Skills

Valid Driver's License

Customer service

Route planning

Time management

Job description

Hall’s Culligan in Wixom is searching for a Route Delivery Driver to deliver 3- and 5-gallon bottled water and other Culligan products to a designated customer base within an assigned area. Route Drivers build strong relationships with bottled water customers by providing exceptional service and engage with clients to retain and grow their route.

Our opportunity:

As the premium provider of drinking water and water treatment services for the greater part of a century, Hall’s Culligan continues to innovate and expand our business nationwide by offering tailored solutions to meet the specific needs of each customer backed by our superior Culligan service.

As a Route Delivery Driver, you’ll play a crucial role in ensuring timely and accurate delivery of Culligan drinking water and associated products to customers on a predetermined route. This role will be customer-facing and requires the Driver to consult with customers to determine the products and/or amount of products necessary to meet their need. The ideal candidate for this role will understand effective route planning, have excellent driving skills, and will be committed to delivering exceptional Culligan service.

Why you’ll love working here:

• We offer a full-time, Monday-Friday work schedule.
• Must have or obtain chauffeurs license (responsibility of candidate.)
• Average annual earnings of $52K-60K
• You’ll receive paid time off (PTO) at a generous accrual rate.
• You’ll be eligible for a full benefits package, including a 401k with company match, following your introductory period.
• We’re a stable and growing family-oriented company who regularly offers career advancement opportunities.
• We believe in upskilling our employees and promoting from within.
• You’ll have the opportunity to utilize Culligan equipment in your home free of charge!

What you’ll do:

Route planning and execution:

• Prepare the delivery vehicle each day before leaving the warehouse to ensure it is loaded correctly; familiarize yourself with the route layout and customers’ requests to complete the scheduled route.
• Complete all deliveries on route as scheduled.
• Ensure route optimization by identifying challenges or roadblocks ahead of time to complete the route in the most efficient manner.
• Interact with customers while representing the company in a professional and courteous manner.

Product knowledge:

• Develop a strong understanding of the products being delivered and the proper product handling associated with bottled water, PE tanks, salt, and additional products as applicable.
• Provide information about products to customers when necessary.

Documentation:

• Complete customer agreements and route sheets accurately and legibly.
• Perform payment collection from customers; promptly turn in customer payments and daily activity sheets to the office staff at the end of each workday.
• Adhere to the proper utilization of handheld palm units, while entering accurate information concerning the customer and abiding by all rules concerning its use.

Safety:

• Operate delivery vehicles safely; adhere to traffic rules and DOT regulations.
• Perform Daily Vehicle Inspections (DVIR’s) and report any issues to management.

Where you’ll work:

Culligan Drivers spend much of their time out in the field delivering to both commercial and residential customers – this means you’ll spend extensive time driving and getting in and out of the route truck. Our drivers deliver in rain or shine and must be comfortable being exposed to various weather conditions. This role is labor intensive and requires strong physical stamina.

Who should apply:

The personal attributes that will set you apart in our hiring process include integrity and accountability – our Drivers must be honest, trustworthy, and willing to take complete ownership over their role. We expect you to be punctual and reliable as our customers rely on timely, consistent deliveries. Effective communication and attention to detail will be key in this role given the need to manage customer information and paperwork for correctness, as well as efficiently communicate with customers, managers, and team members.

Technically speaking, the ideal candidate for this role will be highly customer oriented, comfortable managing their time and solving problems, and will remain adaptable and flexible throughout their shift to accommodate customer and business needs. Commitment to safe driving and ability to work with technology, such as a smartphone and GPS navigation, will be crucial to success in this role.

• Must maintain a valid Driver’s License.
• Must be able to successfully pass a DOT Physical & DOT Drug Screen.
• Must be able to successfully pass a criminal background check per Company requirements.
• Must be at least 21 years of age or older and be able to successfully pass, and maintain, a driving record check to be insurable by the Company to operate a company vehicle.
• Must be able to safely operate/drive company vehicles up to 26,001 lbs. daily for approximately 8-10 hours.
• Must be able to lift up to 90lbs on a repetitive basis.
• Must remain physically capable, with or without reasonable accommodation, of performing the duties required of this position.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.