Route Delivery Driver

Wichita Water Conditioning, Inc.; Joplin (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

PTO (paid time off)

401k with company match

Career advancement opportunities

Upskilling & internal promotion

Culligan equipment at home

Job summary

Hall’s Culligan is hiring a Route Delivery Driver to responsibly deliver Culligan drinking water and related products along a fixed route. The role emphasizes customer service, accurate route execution, and strong product knowledge in bottled water and related items.

You will work full-time on a Monday–Friday schedule, with a focus on safe, efficient driving, DOT compliance, and timely payments/documentation at day’s end. Physical stamina and an excellent driving record are essential.

Qualifications

• Must maintain a valid Driver’s License.
• Must pass a DOT Physical & DOT Drug Screen.
• Must pass a criminal background check.
• Must be at least 21 years old and insurable to operate a company vehicle.
• Must safely operate vehicles up to 26,001 lbs. daily for 8–10 hours.
• Must lift up to 90 lbs repeatedly.

Responsibilities

• Route planning and execution including loading and familiarization with route.
• Complete all deliveries on schedule and optimize routes.
• Interact with customers professionally and address questions during deliveries.
• Develop product knowledge for bottled water, tanks, salt, and related items.
• Complete agreements and daily activity sheets; handle payments and paperwork.
• Perform DVIRs and report vehicle issues; comply with DOT rules.

Skills

Route planning

Customer service

Safety awareness

Physical stamina

Education

High school diploma or equivalent

Job description

As the premium provider of drinking water and water treatment services for the greater part of a century, Hall’s Culligan continues to innovate and expand our business nationwide by offering tailored solutions to meet the specific needs of each customer backed by our superior Culligan service.

As a Route Delivery Driver, you’ll play a crucial role in ensuring timely and accurate delivery of Culligan drinking water and associated products to customers on a predetermined route. This role will be customer-facing and requires the Driver to consult with customers to determine the products and/or amount of products necessary to meet their need. The ideal candidate for this role will understand effective route planning, have excellent driving skills, and will be committed to delivering exceptional Culligan service. This position will also help support as a Field Service Tech, primarily focused on filter changes.

Why you’ll love working here:

• We offer a full-time, Monday-Friday work schedule.
• You’ll receive paid time off (PTO) at a generous accrual rate.
• You’ll be eligible for a full benefits package, including a 401k with company match, following your introductory period.
• We’re a stable and growing family-oriented company who regularly offers career advancement opportunities.
• We believe in upskilling our employees and promoting from within.
• You’ll have the opportunity to utilize Culligan equipment in your home free of charge!

What you’ll do:

Route planning and execution:

• Prepare the delivery vehicle each day before leaving the warehouse to ensure it is loaded correctly; familiarize yourself with the route layout and customers’ requests to complete the scheduled route.
• Complete all deliveries on route as scheduled.
• Ensure route optimization by identifying challenges or roadblocks ahead of time to complete the route in the most efficient manner.

Customer service:

• Interact with customers while representing the company in a professional and courteous manner.
• Address customer questions or concerns during deliveries.

Product knowledge:

• Develop a strong understanding of the products being delivered and the proper product handling associated with bottled water, PE tanks, salt, and additional products as applicable.
• Provide information about products to customers when necessary.

Documentation:

• Complete customer agreements and route sheets accurately and legibly.
• Perform payment collection from customers; promptly turn in customer payments and daily activity sheets to the office staff at the end of each workday.
• Adhere to the proper utilization of handheld palm units, while entering accurate information concerning the customer and abiding by all rules concerning its use.

Safety:

• Operate delivery vehicles safely; adhere to traffic rules and DOT regulations.
• Perform Daily Vehicle Inspections (DVIR’s) and report any issues to management.

Where you’ll work:

Culligan Drivers spend much of their time out in the field delivering to both commercial and residential customers – this means you’ll spend extensive time driving and getting in and out of the route truck. Our Drivers deliver in rain or shine and must be comfortable being exposed to various weather conditions. This role is labor intensive and requires strong physical stamina.

Who should apply:

The personal attributes that will set you apart in our hiring process include integrity and accountability – our Drivers must be honest, trustworthy, and willing to take complete ownership over their role. We expect you to be punctual and reliable as our customers rely on timely, consistent deliveries. Effective communication and attention to detail will be key in this role given the need to manage customer information and paperwork for correctness, as well as efficiently communicate with customers, managers, and team members.

Your qualifications:

• Highly customer oriented
• Comfortable managing your time, remaining adaptable and flexible throughout the day to accommodate customer and business needs.
• The ideal candidate will understand effective route planning
• Must maintain a valid Driver’s License.
• Must be able to successfully pass a DOT Physical & DOT Drug Screen.
• Must be able to successfully pass a criminal background check per Company requirements.
• Must be at least 21 years of age or older and be able to successfully pass, and maintain, a driving record check to be insurable by the Company to operate a company vehicle.
• Must be able to safely operate/drive company vehicles up to 26,001 lbs. daily for approximately 8-10 hours.
• Must be able to lift up to 90lbs on a repetitive basis and must remain physically capable, with or without reasonable accommodation, of performing the duties required of this position.
• Some mechanical aptitude

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursued to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.