Route & Customer Success Specialist

ImageFIRST Healthcare Laundry Specialists; North Huntingdon Township (Westmoreland County); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Weekly pay

Medical, Dental, Vision

Pet Insurance

Legal Insurance

Hospital Indemnity Insurance

401k (match)

Paid Time Off Package

Paid Parental Leave

Tuition Reimbursement

Referral Program

Job summary

ImageFIRST Healthcare Laundry Specialists is seeking a route-based Customer Advocate to build and maintain strong relationships with healthcare customers. You will support delivery routes, manage inventory and ensure accurate paperwork, pricing and product information.

Excellent communication and willingness to cover routes on occasion are essential. You will operate company vehicles, lift loads up to 50 pounds, and contribute to growth through lead generation while enjoying weekly pay and a

Qualifications

• High school diploma or equivalent required.
• Valid driving record and ability to obtain/maintain DOT medical certification.
• Candidates must be willing to cover routes as needed and operate company vehicles.
• Ability to lift up to 50 pounds and manage route paperwork accurately.

Responsibilities

• This role focuses on establishing, maintaining and expanding strong customer relationships through responsive and creative sales and service strategies.
• Support and promote company values to positively impact associates, customers and the community.
• Communication: excellent oral, written, phone and face-to-face skills.
• Load and unload trucks and organize loads for efficient delivery.
• Manage customer inventory and ensure accurate pricing, codes, colors, sizing and quantities.
• Prepare and follow up on work orders; ensure invoice accuracy.
• Provide route relief to cover Customer Advocate vacations and call-offs.
• Provide additional route support as needed (reroutes, extra volume).
• Make special deliveries to customers.
• Generate leads and contribute to business growth.

Skills

Route-based service

Customer relationship

Excellent communication

Load/unload truck

Inventory management

Pricing/product knowledge

Documentation accuracy

Flexibility for time off coverage

Lead generation

Education

High School Diploma or equivalent

Job description

ImageFIRST Healthcare Laundry Specialists is seeking a route-based Customer Advocate to build and maintain strong relationships with healthcare customers. You will support delivery routes, manage inventory and ensure accurate paperwork, pricing and product information.

Excellent communication and willingness to cover routes on occasion are essential. You will operate company vehicles, lift loads up to 50 pounds, and contribute to growth through lead generation while enjoying weekly pay and a