Round-the-Clock Police Dispatcher — Impactful Emergency Ops

Public Safety Dispatch Network; Vienna (IL); On-site; USD 42,000 - 66,000; Full time

Job summary

Public Safety Dispatch Network is helping Vienna, IL agencies recruit Police Dispatchers. Dispatchers receive requests, document locations, assign calls to officers, monitor radio traffic, and relay updates, working to maintain situational awareness and officer safety.

Candidates typically have a high school diploma and strong typing, listening, and communication skills. Training is provided, with opportunities for advancement as agencies adjust staffing needs and schedules.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training.
• Applicants may require prior police dispatch work and applicable certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Radio communication

Geography

Attention to detail

Multitasking

Education

High School Diploma or Equivalency

Job description

Public Safety Dispatch Network is helping Vienna, IL agencies recruit Police Dispatchers. Dispatchers receive requests, document locations, assign calls to officers, monitor radio traffic, and relay updates, working to maintain situational awareness and officer safety.

Candidates typically have a high school diploma and strong typing, listening, and communication skills. Training is provided, with opportunities for advancement as agencies adjust staffing needs and schedules.