Room Service Server - Hilton Santa Barbara Beachfront Resort

Hilton; Santa Barbara (CA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Travel perks

ESPP discount

Paid parental leave

Caregiving support

Crisis concierge

Mental health resources

Paid time off

Health benefits

Retirement plans

Job summary

Hilton Santa Barbara Beachfront Resort is seeking a friendly Room Service Server who brings warmth and proactive service to guests’ rooms, creating memorable experiences throughout their stay.

You will handle room service orders, setup, and guest interactions with a focus on exceptional hospitality, teamwork, and adherence to safety standards. This role emphasizes a guest-first attitude and professional service delivery.

Qualifications

• Minimum six months of experience in the Food & Beverage industry.
• Open availability to work AM/PM shifts, including weekends and holidays.
• Strong English communication skills with guests.
• Commitment to health, safety, sanitation, and alcohol-awareness standards.

Responsibilities

• Delight guests with upbeat and friendly interaction and make their meal experience special.
• Set up room service trays and tables in advance for timely delivery.
• Take guest orders and respond to room service calls.
• Deliver orders to guest rooms or meeting rooms with care.
• Present checks, collect payments, and return signed checks.
• Maintain compliance with health, safety, sanitation, and alcohol regulations.

Skills

Customer service

English communication

Food & Beverage knowledge

Hospitality mindset

Job description

Job Description

Job Description

Hilton Santa Barbara Beachfront Resort is seeking a friendly, attentive, and proactive Room Service Server with a passion for hospitality and a commitment to delivering exceptional guest experiences. As a Room Service Server, you'll do more than deliver food and beverages —you'll create memorable moments by bringing the light and warmth of hospitality directly to our guests' rooms.

The Ideal Candidate For This Role Will Possess

• A minimum of six months of experience in the Food & Beverage industry.
• Open availability and the flexibility to work AM/PM shifts, including weekdays, weekends, and holidays.
• Strong English communication skills with the ability to effectively communicate with English-speaking guests and respond professionally to guest requests and inquiries.
• A strong commitment to health, safety, sanitation, and alcohol-awareness standards.
• A warm, friendly, and professional demeanor with a genuine heart for hospitality and a commitment to creating exceptional guest experiences.

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Room Service Server, you’re not just delivering food and beverage orders – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here’s what you’ll do during a typical day:

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience special
• Prepare for seamless service: Set up room service trays and tables in advance for timely order delivery
• Take guest orders: Assist with order‑taking tasks and respond to room service phone calls
• Deliver with care: Retrieve food and beverage orders and deliver to guest rooms or meeting rooms
• Process transactions: Present checks to guests, collect payments, and return signed checks to the order taker
• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

Qualifications

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

What It Takes to Make the Stay

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

About The Team

How We’ll Help You Thrive

Benefits

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next
• Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.