Room Service Server

White Lodging; Austin (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

DailyPay option

Medical, Dental and Vision insurance

Vacation/PTO with rollover

401(k) with company match

Tuition reimbursement

Discounts on hotel rooms and dining

Job summary

White Lodging is seeking a courteous room service server to stock, set up, and deliver food and beverage orders and hotel amenities to guest rooms. You will anticipate guest needs and deliver exemplary hospitality with professionalism and a friendly demeanor.

Knowledge of hotel services, menu items, preparation methods, and garnishes is a plus with the ability to answer guest questions accurately. You should be able to stand for long periods and be available for weekends, nights, and holidays as

Qualifications

• The candidate should have a passion for service and a positive, can-do attitude.
• Team-oriented mindset with the ability to work well with others.
• Excellent communication and listening skills.
• Ability to handle high volume and work under pressure.

Responsibilities

• Stock, set-up, and deliver all food and beverage orders and hotel amenities to guest rooms.
• Anticipate guest needs and offer exemplary hospitality; maintain professionalism.
• Retrieve all food and beverage trays; keep areas neat and sanitary.
• Be knowledgeable of services and menu items; accurately answer guest questions.
• Maintain a neat, professional appearance and respond to guest concerns as needed.
• Perform other duties as assigned.

Skills

Customer service

Team player

Communication skills

Under pressure

Education

High school diploma or GED

Job description

Description

Summary: Enjoy advanced scheduling and the flexibility to swap or pick up shifts easily using our app—perfect for achieving better balance while pursuing your passion in the food and beverage industry! White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

What You'll Do

• The room service server will stock, set-up, and deliver all food and beverage orders and property amenities to guest rooms.
• Anticipate guest needs and offer exemplary hospitality. Exhibit professionalism and friendliness always
• Retrieve all food and beverage trays from the floors to maintain a neat and sanitary appearance.
• Be knowledgeable of all services provided within the hotel and all menu items, contents, preparation methods, and garnishes. Accurately answer any guest questions.
• Be an ambassador of our establishment by maintaining a neat and professional personal appearance.
• Listen for and respond to customer needs, issues, or concerns to ensure a quality experience for all guests.
• Perform other duties as assigned.

What You'll Bring

• The room service server will have a passion for service with a positive, can-do attitude
• A team-player mindset
• Ability to handle high volume and work under pressure
• Excellent communication and listening skills
• Previous experience preferred, but not required
• High school diploma or GED preferred
• The ability to stand for long periods of time. Must be available to work weekends, nights, and holidays as necessary.

Other information

• DailyPay option
• Day 1 Medical, Dental and Vision insurance
• Vacation/Paid Time Off (PTO) with rollover
• Complimentary wellness tools
• Unlimited referral bonuses
• 401(k) with company match
• Hostcare Resources healthcare concierge
• Leadership development
• Tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.