Room Service Server

Stonebridge Companies

Atlanta (GA)

On-site

USD 9,700 - 14,000

Full time

11 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

PTO

401(k) matching

Wellness program

Life and disability coverage

Savings accounts

Tuition aid

Travel and lodging perks

Job summary

Stonebridge Companies is seeking a Room Service Server in Atlanta, GA to take and deliver in-room food and drink orders, serve meals, and prepare itemized checks. You will ensure accuracy in orders and provide excellent guest service throughout the shift.

The role requires familiarity with POS systems, strong math skills for handling payments, and a professional, friendly demeanor. Flexibility to work nights and weekends is expected.

Qualifications

Previous experience in a hotel or related field preferred.
Basic arithmetic skills to total costs and make change.
Ability to communicate clearly and provide information to guests and team members.
Knowledge of food and beverage service standards.
Proficiency with POS systems for order processing.

Responsibilities

Takes and delivers in-room food and drink orders.
Serves food and beverages and prepares itemized checks.
Accepts payments and processes transactions.
Keeps room service and café areas clean and organized.
Operates the POS system for order taking and processing.

Skills

Hotel experience

POS systems

Basic arithmetic

Customer service

Clear communication

Food & beverage service standards

Tools

POS System

Job description

City, State: Atlanta, Georgia

Title: Room Service Server

Location: Atlanta, GA

FLSA: Non-Exempt

Status: Full-time

Reports to: Food & Beverage Manager

Pay Range: $8.50

Job Summary: The Room Service Server is responsible for taking and delivering in-room food and drink orders, serving food and beverages, preparing itemized checks, and accepting payments. This role ensures the highest quality service and maintains cleanliness and sanitation throughout the hours of operation.

Essential Functions and Duties

Complies with certification requirements such as Alcohol Awareness, Food Handlers, and Safety as applicable.
Serves guests with food and beverage orders in a warm, friendly, courteous, and professional manner.
Ensures the room service area and café wait station are kept clean and tidy.
Operates the P.O.S. system for order taking and processing.
Follows proper food handling and sanitation procedures throughout the service.
Provides prompt and accurate service, ensuring guest satisfaction.
Handles cash and processes payments according to hotel standards.
Prepares itemized checks for guests and provides detailed information about orders.
Assists with the setup and breakdown of service areas as needed.
Lifts and carries trays or other heavy objects as necessary.
Works collaboratively with team members to meet service goals.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Required Experience, Education, and Skills

Previous experience in a hotel or related field preferred.
Basic arithmetic skills to total costs and make change.
Ability to communicate clearly and provide information to guests and team members.
Knowledge of food and beverage service standards.
Proficiency with P.O.S. systems for order processing.

Work Environment

Primarily works indoors, with protection from weather but not necessarily from temperature changes.
Frequently stands and walks for long periods.
Regularly lifts and carries objects up to 20 lbs., and frequently handles objects weighing up to 10 lbs.
Requires reaching, handling, talking, hearing, and seeing as part of daily responsibilities.
Flexibility to work nights, days, weekends, and holidays as needed.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities.

We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition.

All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination.

Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date.

This position will no longer be available 30 days from: 2026-08-18

We are visionaries in the hospitality industry, fueled by innovation and precision, and guided by our core values, which are Courage, Vigilance, Collaboration, Passion, Creativity, and Empowerment.

As a privately owned hotel management company, we are committed to providing experiences and opportunities for our guests to create lifelong memories through travel.

Managing a portfolio of over 160 hotels across the United States, we offer extensive growth opportunities for our partners and investors, and exceptional hospitality career opportunities for our team members.

All Stonebridge openings are projected to close within 30 days of the original posting date.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

An employer who violates this law shall be subject to criminal penalties and civil liability.