Room Service -Food Server (Graveyard)

Atlantis Casino Resort Spa; Reno (NV); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Comprehensive benefits (medical, etc.)

401K retirement plan

Education Tuition Reimbursement

Scholarship Opportunity

Paid Vacation

Holiday Pay

Weekly Resort Prizes

Career Development and Training

Free daily meal

Internal Advancement

Job summary

Atlantis Casino Resort Spa in Reno, NV is seeking an energetic In Room Dining Food Server to provide outstanding guest service through prompt and accurate food and beverage delivery. You will ensure proper presentation of VIP amenities and accurately close guest checks, while completing side work and prep tasks before and after shifts.

The role requires 1+ year experience in upscale dining, excellent communication, and flexible hours including weekends and holidays.

Qualifications

• Must be at least 21 years old.
• Alcohol Awareness Card required.
• Ideal applicant should have previous restaurant or food service experience.
• 1+ years of work experience in an upmarket or high-volume restaurant.
• Completion of product knowledge training and written and verbal exams.
• Proficient with maintaining a solid customer base.
• Excellent verbal communication skills.
• Outstanding people skills.
• Available to work shifts, extended hours, weekends and holidays.
• Physically fit, agile and dexterous.
• Ability to stand and walk for extended periods.
• Proficient time-management skills.
• Must adhere to grooming standards with no visible tattoos/piercings or unnatural hair colors.

Responsibilities

• Stock work areas and prep supplies to ready the day’s service.
• Communicate orders to kitchen and next room service shift.
• Set trays and tables according to standards.
• Deliver orders to guests following service standards.
• Prepare and deliver amenities; replenish as needed.
• Experience with tray service.
• Perform other tasks as assigned by management.

Skills

Excellent verbal communication

Outstanding people skills

Customer service experience

Time management

Job description

At Atlantis Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Reno, Nevada; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Overview

Come join Team Atlantis! We are currently accepting applications for In Room Dining Food Server. The Room Service Food Server provides outstanding guest service based on Atlantis standards through prompt and accurate delivery of food and beverage. Ensures proper presentation of VIP and other guest amenities. Accurately closes guest checks. Completes side work and prep work before and after each shift.

Responsibilities

• Prepare station in anticipation of the day’s business by stocking work areas with china, glassware, linen, coffee pots, napkins and ensure that stock is clean and polished.
• Check VIP list, and communicate orders to the kitchen and the next room service shift.
• Set trays and tables according to established standards.
• Deliver orders according to established standards.
• Prepare and deliver amenities. Replenish as needed.
• Experience with tray service.
• Other assignments as assigned my management.

While performing the duties of this job, the employee is required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.

Qualifications

• Must be at least 21.
• Alcohol Awareness Card Required.
• Ideal applicant should have previous restaurant or food service experience.
• 1+ years of work experience in an upmarket or high-volume restaurant.
• Completion of product knowledge training, and written and verbal exams.
• Proficient with maintaining a solid customer base.
• Excellent verbal communication skills.
• Outstanding people skills.
• Available to work shifts, extended hours, over weekends and holidays.
• Physically fit, agile, and dexterous.
• Ability to stand and walk for extended periods.
• Proficient time-management skills.
• MUST adhere to all grooming standards, no "visible" tattoos/piercings or unnatural hair colors***

Atlantis Casino Resort Spa Fosters a Team Working Environment And An Environment That Is Focused On Team Member Recognition And Appreciation. Some Of The Ways In Which We Accomplish This Is By Offering The Following

• Comprehensive benefits (medical, dental, vision, supplemental coverage)
• 401K retirement savings plan + discretionary match
• Education Tuition Reimbursement Program
• Scholarship Opportunity
• Paid Vacation
• Holiday Pay
• Weekly Resort Prizes
• Career Development and Training Workshops
• FREE daily meal
• Internal Advancement

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.