Room Service Ambassador - Casual - Rotating

CO200 Methodist Womens Hospital; United States; On-site; USD 26,000 - 38,000; Full time

Job summary

Nebraska Methodist Health System is seeking a food service worker at Methodist Women's Hospital in Elkhorn, NE. The role involves supporting room service operations, delivering trays to patient rooms, and maintaining service standards on rotating shifts, with weekend availability preferred.

Ideal candidates have a High School diploma or GED, with 6 months of food service experience and a Food Handler's certificate preferred.

Qualifications

• High School diploma or GED required or preferred.
• 6 months food service experience preferred.
• Food Handler's Certificate preferred.
• Knowledge of food production and delivery process preferred.
• Knowledge of computers preferred.
• Basic math skills required.
• Strong verbal and customer service skills essential.

Responsibilities

• Prepares assembly area for room service tray production by conducting pre-service quality checks and maintaining the cleanliness of the area.
• Maintains adequate levels of food and supplies for service by ensuring par levels are met and maintained.
• Assembles and delivers patient food trays to rooms following Room Service guidelines and time standards.
• Assists with production and preparation of food items to ensure timely Room Service orders.
• Interacts with patients, families, hospital staff, and Food Service team to assist with orders and questions professionally.
• Assists patients with pre-meal service, including removing lids and opening packets.
• Retrieves Room Service tray carts and assists with cleaning of trays to maintain service continuity.
• Follows proper food handling procedures and adheres to quality standards for a safe environment.

Skills

Food service

Customer service

Food safety

Communication

Basic math

Reading/Writing

Computer skills

Education

High School diploma or GED

Job description

Why work for Nebraska Methodist Health System?

At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care - a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary:

Location: Methodist Women's Hospital Address: 707 N 190th Plz. - Elkhorn, NE Work Schedule: Rotating shifts of 2pm to 10pm & 4pm to 12am on weekdays. Open availability needed on weekends. Ideal candidate will have weekend availability as that is our greatest need. Shifts available starting as early as 5am and our latest shift ends at 12:30am. Opportunity to move into part-time and full-time status.

Responsibilities:

• 1. Prepares assembly area for room service tray production by conducting pre-service quality checks and maintaining the cleanliness of the assembly area to ensure the area is ready for the preparation of patient and guest trays.
• 2. Maintains adequate level of food and supplies for appropriate service by ensuring par levels in food service area and nourishment centers are met and maintained.
• 3. Assembles and delivers patient food trays to the patient's room by following Room Service guidelines to ensure all orders are accurate and delivered in a pre-established time guideline.
• 4. Assists with the production and preparation of food items to ensure Room Service orders are prepared and delivered in a timely manner.
• 5. Interacts and helps support patients, families, hospital staff, and Food Service team with Room Service orders and/or questions on a daily basis in a welcoming and professional manner to ensure excellent customer service is met and maintained.
• 6. Assists patients with pre-meal service, including removing lids and opening packets, by following Room Service guidelines to ensure patients are satisfied and needs are met.
• 7. Retrieves Room Service tray carts from designated areas and assists with the cleaning of Room Service trays to ensure continuity of service.
• 8. Follows proper food handling procedures and complies with quality performance standards to ensure a safe and sanitary environment.

Job Description:

Job Requirements Education

High School diploma or General Educational Development (G.E.D.)preferred.

Experience

6 months food service experience preferred, preferably in a hospitality industry, which may include culinary, with strong emphasis in customer service.

License/Certifications

Food Handler's Certificate preferred.

Skills/Knowledge/Abilities

• Knowledge of food production and delivery process preferred.
• Knowledge of computers preferred.
• Basic math skills required.
• Strong verbal communication skills for positive interaction with staff and customers required.
• Strong customer service skills required, including face-to-face and telephone, required.
• Able to read, write, and carry out oral and written instructions with accuracy and efficiency required.

Physical Requirements

Weight Demands Medium Work - Exerting up to 50 pounds of force.

Physical Activity Not necessary for the position (0%): Climbing Crawling Kneeling Occasionally Performed (1%-33%): Balancing Crouching Keyboarding/typing Sitting Frequently Performed (34%-66%): Carrying Distinguish colors Fingering/Touching Grasping Lifting Pulling/Pushing Reaching Repetitive Motions Speaking/talking Standing Stooping/bending Twisting Walking Constantly Performed (67%-100%): Hearing Seeing/visual

Job Hazards Not Related:

Biological agents (primary airborne and blood born viruses) (Jobs with Patient contact) Blood or Body Fluid (BBF) Explosives (pressurized gas) Electrical Shock/Static Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc) Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means) Rare (1%-33%): Chemical agents (Toxic, Corrosive, Flammable, Latex) Occasionally (34%-66%): Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment) Frequent (67%-100%: Equipment/Machinery/Tools Mechanical moving parts/vibrations

About Methodist:

Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission. Nebraska Methodist Health System is an Affir…

At Methodist Health System, we focus on providing exceptional care to the communities we serve and the people we employ. We call it The Meaning of Care - a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. If you join our organization, you will have the opportunity to excel in your field, use the latest technologies, learn from the best and work as a team. You’ll have the opportunity to make a difference through The Meaning of Care.