Room Cleaning Team Leader

Best Western Hotels Deutschland GmbH; Germany (OH); On-site; USD 37,000 - 48,000; Full time

Benefits offered by this job

Employee rates

Best Western Academy

Career development

Job summary

The Best Western Hotel Brunnenhof in Weibersbrunn is seeking a Room Cleaning Team Leader (m/f/d) for a full-time position. You will coordinate schedules, plan temporary staffing, and oversee training while maintaining high housekeeping standards.

Key duties include quality inspections, inventory control, and guest-request handling. Strong German language skills are essential; English is a plus. This role offers opportunities for professional development within a family-run organization.

Qualifications

• Experience in a management position in housekeeping, preferably in the hotel industry.
• Organizational skills with the ability to lead and motivate a team.
• Reliable, structured approach to work with high standards of quality.
• Friendly, confident demeanor toward guests and coworkers.
• Good written and spoken German; knowledge of English is a plus.
• Knowledge of labor laws and company standards.

Responsibilities

• Coordinate work schedules and vacation plans; schedule temporary staff as needed.
• Conduct room and floor inspections to ensure quality.
• Select new team members; oversee onboarding and training sessions.
• Order supplies; manage inventory and oversee budget.
• Care for cleaning supplies and hotel furnishings; report repairs.
• Coordinate daily with management and other departments to meet high standards.
• Support the team during peak hours; supervise cleaning of public areas.
• Manage lost and found items and handle special guest requests.

Skills

Team leadership

People management

Organizational skills

Quality assurance

Budget management

German language

English knowledge

Job description

Your Job

Full-time

As of immediately, we have a full-time position available as a Room Cleaning Team Leader (m/f/d) at the Best Western Hotel Brunnenhof.

Job Description

• Management and Planning: You coordinate work schedules and vacation plans, schedule temporary staff as needed, and ensure that all employees are utilized efficiently.
• Quality Assurance: You will conduct regular room and floor inspections and ensure quality throughout the housekeeping department.
• Team Management and Training: You’ll select new team members, oversee their onboarding, and organize training sessions.
• Ordering and Inventory Management: You are responsible for ordering supplies, managing inventory, and overseeing the budget.
• Cleaning and Maintenance: You ensure the careful and cost-effective use of cleaning supplies, take care of the hotel’s furnishings, and report any necessary repairs.
• Communication: Daily coordination with management and the various departments is also part of your responsibilities, so that we can work together to ensure our high standards are met.
• Organization and Operations Management: You’ll support the team during peak hours, coordinate the cleaning of public areas, and ensure that operations run smoothly.
• Lost and Found and Guest Inquiries: You will manage lost and found items and handle special guest requests, such as additional blankets or ironing services.

What we offer

Employee benefits
The Best Western employee rate is available to all employees. Attractive employee benefits, such as discounted hotel rates at Best Western hotels.

Training
The Best Western Academy is available to all employees. Opportunities for continuing education to support your professional and personal development.

Other
Long-term career prospects and fair working conditions in a family-run company, A dynamic and collaborative work environment, A responsible, leadership position with plenty of creative freedom.

What you bring

• Experience in a management position in housekeeping, preferably in the hotel industry.
• Organizational skills and the ability to lead and motivate a team.
• A reliable, structured approach to work and high standards of quality.
• A friendly, confident demeanor toward guests and coworkers.
• Good written and spoken German; knowledge of English is a plus.
• Knowledge of labor laws and company standards.

The Best Western Hotel Brunnenhof in Weibersbrunn is part of B.W. Hotel Betriebsgesellschaft mbH & Co. KG, a growing hotel group operating several properties in Germany and Austria. Located in the scenic Spessart region, the hotel offers 52 comfortable rooms, a restaurant, as well as modern conference and event facilities for business and leisure travelers. As part of the internationally recognized Best Western brand, we combine the advantages of a global hotel chain with the personal atmosphere of a privately managed company. This ensures short decision-making processes, a family-like working environment, and plenty of room for individual responsibility. Our values – Togetherness, Personality, Commitment, and Respect – shape our daily work with both guests and colleagues. Our key employee benefits:- Private health insurance (special healthcare benefit)- Permanent employment contracts- Fair and performance-based compensation- Secure workplace within a growing hotel group- Individual development & training opportunities (e.g. Best Western Academy)- Employee rates at all Best Western hotels worldwide- Free or discounted staff mealsAdditional benefits such as Corporate Benefits, Family & Friends rates, DRV card, public transport subsidies, health programs, team events, as well as a respectful and family-oriented working culture complete our offer.

from Germany:0800 0001403
from Austria:0800 802319
from Switzerland:0800 110310
from Luxembourg: 0800 81153

We are here for you:
Mon-Fri: 8 a.m. - 8 p.m.
Sa: 9 a.m. - 1 p.m.