Room Cleaning Attendant

Marc & Rose; Flagstaff (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

Marc & Rose in Flagstaff, Arizona is seeking a Room Cleaning Attendant responsible for cleaning and stocking guest rooms to exceed property cleanliness standards. Essential functions include cleaning bathrooms, stripping beds, dusting furniture, and fulfilling guest requests efficiently. Candidates should have a high school diploma, with a preference for applicants with up to a year of cleaning experience. A strong ability to communicate effectively and adhere to timelines is crucial. The role offers the chance to work in a premier hospitality environment.

Qualifications

• Minimum of six months to 1 year in a cleaning or janitorial position highly preferred.
• Ability to think and act independently, effectively managing multiple tasks.

Responsibilities

• Clean guest rooms to meet property standards.
• Stock and replenish guest supplies and amenities.
• Report suspicious activities or hazardous conditions.

Skills

Ability to push and/or pull equipment weighing up to 100 lbs

Effective communication

Ability to follow directions

Education

High School Graduate or equivalent

Job description

Summary of Position

The Room Cleaning Attendant is responsible for cleaning and stocking guest rooms to meet property standards of cleanliness, and for providing warm, welcoming, genuine, efficient, and resourceful care to our guests and associates.

Essential Functions

• Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or other cleaning agents.
• Strip and make beds and sofa beds, change bed linens which may require lifting bedspreads.
• Dust all furniture, pictures, drawers, window ledges, (inside and outdoor thresholds and shelves thoroughly).
• Push and pull vacuum throughout entire room and empty trash.
• Replenish amenities, linens, and supplies in guest room.
• Sweep balconies/outdoor areas in front of room(s).
• Sign for room keys.
• Retrieve, push, and restock heavy cart.
• Respond in a timely manner to guest requests for items such as an iron, safety instructions, assistance, directions, and/or information.
• Report all suspicious persons, activities, or hazardous conditions to Housekeeping Manager, Supervisor, Front Desk, or GM.
• Turn in all lost & found items to the front desk; this includes jewelry, watches, etc. and immediately call the Housekeeping Manager or Front Desk.

Qualifications

Education: High School Graduate or equivalent preferred.

Certificates or Licenses: N/A.

Experience: A minimum of six months to 1 year in a cleaning or janitorial position highly preferred.

Knowledge, Skills, And Abilities

• Ability to push and/or pull equipment weighing up to 100 lbs.
• Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks and work in confined spaces.
• Ability to communicate effectively and respectfully with other associates as well as guests.
• Ability to follow directions and meet deadlines including the thorough cleaning of a minimum of 16 rooms as specified by management.
• Ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests.

Personal Characteristics

• Behaves ethically and honestly.
• Communicates effectively: Speaks and listens and engages in a clear, thorough, and timely manner, effectively reading and writing, using the English language (preferred).
• Professional Appearance: Exhibits an appearance appropriate for a four-diamond resort (Specific grooming standards are available for review).

Working Conditions

Attendance as scheduled is a critical element in all positions at High Country Motor Lodge.