Room Attendant - Residence Inn Morgan Hill

Highgate; Morgan Hill (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) matching

Paid holidays

Paid vacation

Paid sick leave

EAP

Tuition reimbursement

Job summary

Highgate Hotels is seeking a Room Attendant at Residence Inn Morgan Hill to maintain clean guestrooms and deliver attentive guest service. The role requires physical work, including lifting up to 50 pounds, standing for long shifts, and dependable communication with guests and team members.

We offer comprehensive benefits and an hourly compensation structure. Join a hospitality leader with a strong local presence and a commitment to guest satisfaction across multiple properties.

Qualifications

• High School diploma or equivalent; hotel experience preferred
• Ability to lift up to 50 pounds and stand for full shift
• Effective communication with guests and colleagues

Responsibilities

• Thoroughly clean guestrooms according to standards
• Prepare and stock supplies for housekeeping carts
• Remove all trash and dirty linen from guestrooms and hallways
• Keep hallways, public areas and closets clean
• Restock housekeeping cleaning cart for next day
• Replenish chemical bottles
• Report missing items to Housekeeping Supervisor/Manager
• Report any maintenance repairs promptly to Housekeeping Supervisor/Manager
• Handle items for Lost and Found according to standards
• Ensure overall guest satisfaction

Skills

Communication skills

Education

High School diploma or equivalent

Job description

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.www.highgate.com

Location

Residence Inn Morgan Hill

18620 Madrone ParkwayMorgan Hill, CA 95037

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat and vacuumed
• Restock housekeeping cleaning cart for next day's use.
• Replenish chemical bottles.
• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for “Lost and Found” according to the standards.
• Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Benefits

Highgate offers the following benefits package for this position:

• Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance
• 401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

Please click here for additional benefit details for the states of Washington, Colorado, and California.

Posting Date

This job opening was posted on Nov. 9th 2026 and will remain open for at least 14 days.