Room Attendant - InterContinental Indianapolis

InterContinental Hotels Group; Indianapolis (IN); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

401k

Job summary

InterContinental Hotels Group is seeking a Housekeeping Staff member for its Indianapolis location. You will ensure the rooms are clean and special for guests, assist with needs like toiletries, and follow safety procedures. The role is physical, requiring you to be on your feet most of the day, lift items up to 50 pounds, and possess basic literacy skills. The position offers hourly pay at $17 and includes benefits such as paid time off and medical/dental insurance.

Qualifications

• Ability to be on your feet most of the day.
• Occasional lifting and pushing heavy objects.
• Basic reading, writing, and math skills required.

Responsibilities

• Ensure rooms meet cleanliness standards.
• Assist guests with needs like toiletries.
• Keep supervisor informed about room service.
• Follow safety procedures diligently.
• Maintain supply inventory and minimize waste.
• Log lost and found items accurately.
• Collaborate with team members across departments.
• Participate in deep cleaning projects.

Skills

Physical fitness

Ability to lift up to 50 pounds

Literacy skills

Flexible attitude to shifts

Job description

Hotel: IC - Indianapolis (INDMK), 17 W Market St, 46204

Key Accountabilities

• You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests.
• Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example.
• Keep your supervisor updated on room service progress and alert them to any repairs needed.
• Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed.
• Be organized - keep on top of supplies and amenities and always try to minimize waste.
• Reunite items with owners – and log any lost and found property.
• Look smart – wear your uniform with pride.
• Other ad-hoc duties – unexpected moments when we have to pull together to get a task done.
• Monitor and control supplies and amenities and minimize waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• May regularly assist with deep cleaning projects.
• May have turndown duties.
• May assist with other duties as assigned.

Key Skills & Experiences

• It’s a physical role and you’ll be on your feet most of the day, so fitness is important.
• Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
• You’ll might need to bend and kneel to complete some activities.
• Literacy skills - reading, writing and basic math skills.
• Flexible attitude to shifts – you may need to work nights, weekends and/or holidays.

Hourly pay rate: $17.
Benefits: paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.