Room Attendant / Housekeeping

Holiday Inn Express & Suites Trinity; Starkey Ranch (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid Time Off

Comprehensive Health Coverage

401(k) with company match

Exclusive global hotel discounts

Volunteer time & career development

Job summary

Naples Hotel Group is seeking a Housekeeper at Holiday Inn Express & Suites Trinity in Florida. You will clean guest rooms to high standards, restock amenities, and support a smooth daily turnover while delivering warm hospitality and respecting guest privacy.

Join a family-owned hospitality team offering paid time off, comprehensive health coverage, a 401(k) with company match, travel hotel discounts, and ongoing career development opportunities.

Qualifications

• Background in housekeeping or janitorial services (hotel or hospitality preferred).
• Attention to cleanliness and guest satisfaction.
• Self-motivated, works independently but thrives in a supportive team.
• Flexibility to work rotating shifts, weekends and holidays.

Responsibilities

• Deliver spotless spaces: clean and refresh assigned guest rooms to high standards.
• Master the details: dust, vacuum, sanitize, restock amenities.
• Stay ready & organized: keep housekeeping cart stocked for daily turns.
• Communicate in real time: update Front Desk on status and needs.
• Provide warm hospitality: greet guests and handle requests with courtesy.
• Protect guest trust: safeguard keys and maintain privacy.

Job description

Housekeeper - Holiday Inn Express & Suites Trinity - Naples Hotel Group

Make Every Stay Unforgettable

At Naples Hotel Group, our foundation is simple: "hospitality from our family to yours." As a Housekeeper, you are the heart of the guest experience. You set the stage for an exceptional stay by transforming every guest room into a spotless, welcoming retreat where guests can unwind with total peace of mind.

What You'll Do

• Deliver Spotless Spaces: Clean, sanitize, and refresh assigned guest rooms to exceed Naples Hotel Group and brand standards- from crisp, perfectly made beds to gleaming, sanitized bathrooms.
• Master the Details: Dust, vacuum, disinfect surfaces, and restock luxury guest amenities with care and precision.
• Stay Ready & Organized: Keep your housekeeping cart fully stocked and organized for seamless, efficient daily turns.
• Communicate in Real Time: Promptly update the Front Desk and Executive Housekeeper on cleaned rooms, maintenance issues, room damage, or supply needs.
• Provide Warm Hospitality: Greet every guest with an authentic smile, answer questions promptly, and handle requests with courtesy and care.
• Protect Guest Trust: Safeguard master keys, respect guest privacy, and strictly adhere to lost-and-found security procedures.
• Champion Safety: Follow all safety, sanitation, and emergency protocols, complete required certifications, report hazards immediately, and uphold a polished, professional uniform standard.
• Support the Team: Jump in on additional operational tasks as hotel demands evolve.

What You Bring

• Relevant Experience: Background in housekeeping or commercial janitorial services (hotel or hospitality experience preferred).
• Sharp Eye for Detail: A true passion for cleanliness, high standards, and guest satisfaction.
• Dependability & Drive: Self-motivated mindset, able to take ownership of your floor independently while thriving in a supportive team crew.
• Flexibility: Availability to work rotating schedules, including weekends and holidays based on hotel occupancy.

Physical Requirements

• Capable of lifting, pushing, pulling, or carrying up to 50 lbs independently.
• High physical stamina: comfortable standing, walking, bending, stretching, twisting, and handling repetitive motion for the duration of your shift.
• Ability to climb stairs and navigate the entire property efficiently.
• Thrives in a fast-paced environment and handles seasonal indoor/outdoor temperature variations with ease.

Why Naples Hotel Group?

As a family-owned hospitality company, we invest in great people. We foster a tight-knit, respectful culture where your voice matters, your hard work is celebrated, and real advancement opportunities exist across our growing portfolio.

Full Time Benefits & Perks

• Paid Time Off: 2 weeks of vacation earned in Year 1 + 4 paid sick days annually
• Comprehensive Health Coverage: Medical, dental, vision, life, and disability plans
• Financial Growth: 401(k) with company match
• Travel Perks: Exclusive global hotel discounts for you and your family
• Community & Lifestyle: Paid volunteer time, lifestyle discounts, and dedicated career development paths

Source: Hospitality Online