Room Attendant (Housekeeping)

Great Wolf Lodge; Gurnee (IL); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Paid vacation time off

401K with employer match

Employee Assistance Program

Job summary

Great Wolf Lodge in Gurnee, Illinois, is hiring a Room Attendant (Housekeeper) to maintain a clean environment for guests. This role involves general cleaning duties such as vacuuming and dusting, along with engaging with guests in a friendly manner.

The position offers flexible scheduling and benefits like medical, dental, and vision insurance, along with paid time off. Candidates should be willing to work nights and weekends as needed.

Qualifications

• Willingness to work a flexible schedule including nights, weekends, and/or holidays as needed.
• Successful completion of a criminal background check and drug screen.

Responsibilities

• Cleans guest rooms and guest areas, making beds, dusting, vacuuming, and cleaning bathrooms.
• Maintains a stocked, organized, and clean cart with sufficient supplies.
• Communicates with guests in a professional and friendly manner.

Skills

Customer service skills

Oral communication skills

Flexibility to work nights and weekends

Job description

1700 Nations Dr, Gurnee IL 60031, United States

Pay: $18.00

Room Attendant (Housekeeper)

At Great Wolf, the Room Attendant (Housekeeper) is one of the most critical roles in the Lodge as they create a clean and orderly environment for our guests. Housekeepers are responsible for general cleaning and maintenance duties, which may include vacuuming, dusting, item washing, trash collecting and proper sorting. The housekeeping staff ensures guests can leave their daily responsibilities at home.

Hiring immediately with full-time, part-time, and flexible scheduling

Join our Pack:

• Grow your career: A great place to start or advance your career with cross‑training, scholarship fund, and talent development programs at all levels
• Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives
• Learn While You Earn: Gain access to Great Wolf University for on‑the‑job training, functional, and leadership training
• Prioritize Your Well‑Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
• Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized

Benefits:

• Medical, Dental, and Vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401K with employer match
• Paid vacation time off
• Paid parental leave

Essential Duties & Responsibilities

• Cleans guest rooms and guest areas, including making beds; dusting and vacuuming; cleaning bathroom; replacing supplies; cleaning windows, mirrors, and patios
• Utilizes chemicals according to directions and familiarizes self with all material safety data sheets
• Maintains a stocked, organized, and clean cart with sufficient supplies
• Reports maintenance issues through appropriate channels for resolution
• Documents and secures lost and found items
• Communicates with guests in a professional and friendly manner
• Keeps supplies ready by restocking housekeeping cart at end of shift
• Assists House Attendant, including delivering guest requests and pick up of used guest items
• Conserves energy by closing shades and draperies; turning down air conditioning and heat of unoccupied rooms
• Reports hazardous conditions in work area or equipment to supervisor

Required Qualifications & Skills

• Willingness to work a flexible schedule including nights, weekends, and/or holidays as needed
• Successful completion of a criminal background check and drug screen

Desired Qualifications & Traits

• Prior experience in housekeeping including sanitation, laundry operations, and/or guest services
• Excellent customer service and oral communication skills
• Previous housekeeping or general cleaning experience

Physical Requirements

• Able to lift up to 30 lbs
• Able to push/pull up to 100 lbs
• Able to bend, stretch, and twist
• Able to stand for long periods of time
• Able to work with chemicals according to directions

Application Instructions

Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to set up an interview or attend an upcoming hiring event.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60‑1.35(c)

This contractor and subcontractor shall abide by the requirements of 41 CFR 60‑1.4(a), 60‑300.5(a) and 60‑741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.