Room Attendant/Housekeeping

Seven Gables Inn; Davenport (IA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Vacation & Holiday Pay

Reduced Room Rates throughout the(port

Team Driven and Values Based Culture

Job summary

Innkeeper Hospitality Services, LLC is seeking a Housekeeper to clean guest rooms and public areas to a high standard, ensuring guest satisfaction and smooth operations. The role includes restocking supplies, maintaining carts, and supporting other departments as needed.

The position requires physical stamina, ability to work weekends, and a professional, friendly demeanor. Upon hire, you will join a team focused on hospitality excellence at Davenport properties.

Qualifications

• Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.
• Must have vision ability to see minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs.
• Must have upper body strength to lift up to 50lbs. continually throughout an 8 hour shift.
• Must have finger, hand and upper body dexterity to push, pull and move levers, equipment and furniture throughout 8 hour shift.
• Must be able to work with arms raised above head throughout an 8 hour shift.
• Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day.

Responsibilities

• Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.
• Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.
• Retrieves items from storerooms, sets up cleaning cart with supplies, maintaining carts and storerooms.
• Cleans and wipes windows, doors, walls, closets and fixtures in rooms and public areas.
• Replaces towels, soaps and all room amenities and restocks literature.
• Washes all hard floor areas and vacuums rooms, public areas and hallways.
• Inspects room equipment (TV, lights, faucets) and reports maintenance needs.
• Maintains a friendly, cheerful demeanor and assists other departments.
• Cleans patio/balcony areas and windows.
• Performs other duties as assigned by management.

Skills

Cleaning knowledge

Communication skills

Reading & writing

Problem-solving

Flexibility

Education

High School diploma /Secondary qualification or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Davenport, IA, US

Salary Range: $16.00 To $18.00 Hourly

Shift: Room Attendant Full-Time and Part-Time Weekends

Job Description

Innkeeper Hospitality Services, LLC, is currently searching for a remarkable Housekeeper.

Job Purpose:

Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

• Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
• Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times.
• Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms.
• Replaces towels, soaps and all room amenities and restocks literature.
• Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
• Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs.
• Strips bed of all linen and remakes with fresh. Lifts mattresses to check for soil between mattresses and under bed.
• Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows.
• Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture.
• Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies.
• Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property.
• Maintains a friendly, cheerful and courteous demeanor at all times.
• Performs other duties as assigned, requested or deemed necessary by management.
• Cleans patio/balcony areas by sweeping or hosing the floor and wiping down all furniture and fixtures, picking up garbage and cleaning patio/balcony doors and windows.
• Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel.

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or cleaning standards preferred but not required.

This job requires the ability to perform the following:

• Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.
• Must have vision ability to see minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs.
• Must have upper body strength to lift up to 50lbs. continually throughout an 8 hour shift.
• Must have finger, hand and upper body dexterity to push, pull and move levers, equipment and furniture throughout 8 hour shift.
• Must be able to work with arms raised above head throughout an 8 hour shift.
• Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day.
• Material/Equipment Used
• Basic residential cleaning equipment such as vacuums, floor buffers and carpet cleaning equipment. Cleaning cart. Ladder/stepping stool. Commercial washers, dryers and pressers.
• Exposure to hazardous chemicals on a continual basis.
• Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry.

Other:

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

• Team Driven and Values Based Culture
• Vacation & Holiday Pay
• Reduced Room Rates throughout the portfolio