Room Attendant - Housekeeper

HHM Hospitality; Williamsburg (VA); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Health Insurance

Paid Time Off

401k Match

Daily Pay

Life Insurance

Travel Discounts

Transit & Parking Benefits

Wellness Program

Education/Development

Referral Bonus

Job summary

HHM Hotels is seeking a Room Attendant in Williamsburg, VA to clean guest rooms to established standards and assist with related duties. The role requires a friendly demeanor, attention to detail, and the ability to communicate in English.

Training or experience in housekeeping is preferred, with opportunities for growth within the housekeeping department. Responsibilities include cleaning rooms, changing linens, handling lost items, and assisting with lobby duties during peak times.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

Responsibilities

• Greet guests with a warm, friendly greeting.
• Clean guest rooms to standards within the allotted time by sweeping, mopping, scrubbing, or vacuuming.
• Change bed linens and replace towels and other amenities.
• Dust and polish furniture and fixtures; clean walls and equipment.
• Notify managers of repairs needed in guest rooms.
• Handle lost items according to policy.
• Follow safety protocols and MSDS/OSHA standards.
• Perform house person and lobby duties when needed.
• Support guest satisfaction goals and strive for excellence.
• Perform other duties as requested by management.

Skills

English communication

Customer service

Education

High School diploma

Job description

Overview

Opportunity: Room Attendant

Clean and maintain guest rooms to ensure rooms meet established standards.

Your Growth Path

Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

Your Focus

• Greet guests upon interaction with a warm and friendly greeting.
• Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
• Change bed linens and replace towels and other amenities.
• Clean and polish furniture and fixtures; dust furniture, walls or equipment.
• Notify managers concerning the need for repairs in guest rooms.
• Process guest items left in rooms according to lost and found policy.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform house person and lobby attendant duties when short staffed or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

HHM Hotels Benefits and Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Daily Pay
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.