Room Attendant (Housekeeper)

Fairfield by Marriott Wilkes-Barre; Wilkes-Barre (Luzerne County); On-site; USD 25,000 - 35,000; Full time

Job summary

A hospitality establishment in Luzerne County is seeking a dedicated housekeeper to maintain the cleanliness and order of its facilities. The role involves cleaning all areas, delivering excellent customer service, and managing stock levels. Ideal candidates will have proven experience in housekeeping, strong attention to detail, and a customer service orientation. A high school degree is required. Join us to enhance the guest experience with your skills and professionalism.

Qualifications

• Proven working experience in a relevant field.
• Ability to work independently and remain motivated.
• Knowledge of health and safety regulations.

Responsibilities

• Clean and tidy all areas to the standard cleanliness within time limits.
• Deliver excellent customer service.
• Create daily job lists and record all serviced rooms.
• Maintain equipment in good condition.
• Report on any shortages, damages or security issues.
• Handle reasonable guests complaints/requests as required.
• Check stocking levels of all consumables.

Skills

Experience in housekeeping

Customer service orientation

Time management

Attention to detail

English language proficiency

Education

High school degree

Job description

We are looking for a thorough housekeeper with excellent cleanliness standards to attend all areas of our facilities. The goal is to enhance customer experience by keeping our facilities in clean and orderly condition.

Responsibilities

• Clean and tidy all areas to the standard cleanliness within time limits.
• Deliver excellent customer service.
• Create daily job lists and record all serviced rooms.
• Maintain equipment in good condition.
• Report on any shortages, damages or security issues.
• Handle reasonable guests complaints/requests and inform others when required.
• Check stocking levels of all consumables.
• Comply with health and safety regulation and act in line with company policies and licensing laws.

Skills

• Proven working experience in relevant field.
• Ability to work independently and remain motivated.
• Helpful with customer service orientation.
• Prioritization and time management skills.
• Professionalism along with speed and attention to detail.
• Knowledge of English language.
• High school degree.