Room Attendant - Housekeeper

Residence Inn by Marriott West Orange; West Orange (NJ); On-site; USD 1,929,000 - 2,617,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k Company Match

Daily Pay

Life Insurance

Travel Discounts

Transit Benefits

Wellness Program

Professional Development

Referral Bonus Program

Job summary

Residence Inn by Marriott West Orange is seeking a Room Attendant to clean and prepare guest rooms to established standards. You will greet guests, change linens, vacuum and dust, and report any maintenance needs promptly. The role requires English communication and prior housekeeping experience.

Expect a varied schedule with opportunities to support lobby/housekeeping during busy periods. This full-time position offers competitive wages and benefits, including health coverage and travel

Qualifications

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

Responsibilities

• Greet guests with a warm, friendly greeting.
• Clean guest rooms to standards within the allotted time.
• Change bed linens and replace towels and amenities.
• Dust furniture, walls and fixtures; polish as needed.
• Notify managers about repairs needed in rooms.
• Handle left-behind guest items per lost-and-found policy.
• Follow safety protocols and use cleaning chemicals properly.
• Perform house person and lobby duties during peak times or staff shortages.
• Strive to maintain high guest satisfaction scores and service quality.
• Perform other duties as requested by management.

Skills

English communication

Customer service

Time management

Education

High school diploma

Job description

Overview

Clean and maintain guest rooms to ensure rooms meet established standards.

Opportunity: Room Attendant

Your Growth Path

Housekeeping Supervisor - Assistant Executive Housekeeper - Executive Housekeeper

Your Focus

• Greet guests upon interaction with a warm and friendly greeting.
• Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
• Change bed linens and replace towels and other amenities.
• Clean and polish furniture and fixtures; dust furniture, walls or equipment.
• Notify managers concerning the need for repairs in guest rooms.
• Process guest items left in rooms according to lost and found policy.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform house person and lobby attendant duties when short staffed or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

HHM Hotels Benefits and Perks

• Competitive wages for full time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Daily Pay
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.