Room Attendant / Housekeeper

HEI Hotels & Resorts; Orlando (FL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical and Dental insurance

Vision insurance

401(k) with matching

Employee room discounts

Paid time off

Job summary

Element Orlando Universal Blvd. by HEI Hotels & Resorts is seeking a dedicated hotel housekeeping professional to maintain guest rooms and public areas. You will clean bathrooms, beds, surfaces, and assist with restocking amenities while adhering to safety and cleanliness standards.

Ideal candidates demonstrate teamwork, strong communication, and the ability to handle lifting up to 100 lbs. The role supports a fast-paced hotel environment with a focus on guest comfort and service excellence.

Qualifications

• Experience cleaning hotel rooms or similar environments is preferred.
• Knowledge of chemical cleaning agents and safety best practices.
• Ability to lift and move supplies up to 50–100 lbs as needed.
• Willingness to work as part of a team and support coworkers.

Responsibilities

• Maintain hotel rooms and building to ensure a safe, clean guest experience.
• Clean bathrooms, beds, surfaces, and common areas to high standards.
• Restock amenities and report maintenance needs promptly.
• Follow cleaning procedures and safety guidelines consistently.
• Attend with regular schedule and show flexibility as required.

Skills

Surface cleaning

Team player

Chemicals knowledge

Heavy lifting

Clear communication

Adaptive communication

Job description

About Us

Welcome to Element Orlando Universal Blvd., where we redefine the hospitality experience with our commitment to innovation, sustainability, and exceptional guest service. Located in the heart of Orlando’s entertainment district, a stone’s throw away from the iconic Wheel at ICON Park™, our hotel is the ideal destination for travelers seeking comfort and convenience in a modern setting. Our hotel is designed with the ‘Healthy Actives’ traveler in mind, offering spacious, eco-friendly accommodations, state-of-the-art facilities, and thoughtful amenities that make every stay unforgettable. From our outdoor swimming pool to the 24-hour fitness center, free bike rentals, and BBQ facilities, we provide everything our guests need to feel relaxed, rejuvenated, and connected. We value diversity, creativity, and a passion for service, and we offer comprehensive training and development opportunities to help our employees grow their careers. Discover more about the opportunities awaiting you at Element Orlando Universal Blvd. and embark on a rewarding career journey with us. Together, let’s set new standards in hospitality and create memorable experiences for our guests, all while taking care of our planet.

Don’t meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Overview

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates, and vendors.

Essential Duties and Responsibilities

• Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending, and stooping.

• Adhere to cleaning procedures and instructions for use of cleaning agents.

• Strip beds and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs.

• Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.

• Push and pull vacuum throughout the entire room and empty trash.

• Replenish amenities, linens, and supplies in guest room.

• Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.

Qualifications and Skills

• Ability to scrub and scour surfaces, extend arms over head to perform cleaning tasks, and work in confined spaces.

• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.

• Knowledge of chemical cleaning agents and operation of various cleaning equipment with or without reasonable accommodation.

• Ability to push and/or pull equipment weighing up to 100 lbs. with or without reasonable accommodation.

• Effective verbal and written communication skills.

• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dentalprograms through Anthem Blue Cross Blue Shield as well as Vision insurance programsthrough EyeMed.Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our ‘YouDecide’ and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.