Room Attendant-Hourly

PAH Management; Fort Wayne (IN); On-site; USD 17,000 - 21,000; Full time

Job summary

PAH Management seeks a Room Attendant to maintain clean and welcoming guest rooms, hallways, and public areas in Fort Wayne. You will service rooms daily, stock the housekeeping cart, and replenish linens and supplies according to company standards.

Responsibilities include responding to guest requests, reporting issues promptly, and coordinating with the Housekeeping Supervisor to prioritize daily work. A flexible schedule including evenings and weekends is expected.

Qualifications

• No formal education required; ability to read, understand, and follow written and verbal instructions.
• Ability to lift, carry, push, or pull up to 50 lbs. occasionally and up to 20 lbs. frequently.
• Ability to bend, lift, and stand/walk for the duration of the shift.
• Ability to communicate information clearly and listen to guests and co-workers.

Responsibilities

• Clean and service guest rooms daily per hotel procedures, including trash pickup, sweeping, and dusting.
• Change linens and make beds to hotel standards.
• Clean bathrooms thoroughly and maintain windows and balconies as part of routine.
• Stock and manage housekeeping cart; receive and return keys and supplies.

Skills

Follow instructions

Physical stamina

Clear communication

Team coordination

Moderate lifting

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Manual Labor Fort Wayne, IN, US

2 days ago Requisition ID: 1705

Position Summary

The Room Attendant is responsible for maintaining clean, comfortable, and welcoming guest rooms, hallways, and public areas to ensure an exceptional guest experience. This position services guest rooms daily, stocks and maintains the housekeeping cart, and replenishes linens and supplies in accordance with company standards.

What You’ll Do

The following is a representative list of duties and is not exhaustive. Other duties may be assigned.

Guest Room Cleaning and Servicing

• Clean and service guest rooms daily in accordance with hotel procedures, including picking up trash, sweeping, and dusting.
• Change linens and make beds to hotel presentation standards.
• Clean the entire bathroom thoroughly, following hotel cleanliness standards.
• Clean windows and balconies as part of the standard room servicing routine.
• Replenish guest room supplies and amenities according to company standards.

Cart and Supply Management

• Retrieve, stock, restock, and store the housekeeping cart according to prescribed housekeeping, safety, and security procedures and regulations.
• Receive assigned section, keys, supplies, and any priority room requests from the Senior Housekeeper at the start of each shift.
• Turn in keys and unused supplies at the end of each shift.

Guest Service

• Respond to guest requests promptly and report guest issues or complaints in a hospitable manner to ensure guest satisfaction.
• Report any missing articles, damage, or mechanical problems to the Senior Housekeeper.
• Turn in any articles left behind in guest rooms in accordance with lost-and-found procedures.

Team Coordination

• Coordinate with the Housekeeping Supervisor on daily work priorities and provide assistance to fellow team members when needed.
• Perform other duties as assigned by the Housekeeping Supervisor.

What You Bring

Required:

• No formal education requirement; ability to read, understand, and follow written and verbal instructions.
• Ability to lift, carry, push, pull, or otherwise move objects exerting up to 50 lbs. of force occasionally and up to 20 lbs. of force frequently or constantly.
• Ability to bend, lift, and remain standing or walking for the duration of the shift.
• Ability to communicate information and ideas clearly, and to effectively listen to and understand the concerns and issues raised by co-workers and guests.

Preferred:

• Previous housekeeping or room attendant experience in a hotel or related hospitality setting.
• Familiarity with hotel safety and security procedures.

Work Environment and Physical Requirements

• This position is based on property in Fort Wayne, IN.
• Must be available to work a flexible schedule, including evenings, weekends, and holidays as needed; an average work week is 36-40 hours.
• Medium work: ability to lift, carry, push, pull, or otherwise move objects exerting up to 50 lbs. of force occasionally and up to 20 lbs. of force frequently or constantly; ability to stand, walk, and bend throughout the entire shift.
• Exposure to cleaning chemicals and standard housekeeping equipment.

Compensation and Benefits

Compensation: PAH Management offers a competitive base salary/pay commensurate with experience.

Benefits include:

• Medical, Dental, and Vision Insurance
• Short-Term and Long-Term Disability
• 401(k) Retirement Plan
• Term Life and AD&D Insurance
• Employee Incentive Program
• Voluntary Life Insurance (self, spouse, and child)
• Hotel Stay Perks (Marriott and Hilton programs)
• Accident, Critical Illness, and Hospital Indemnity Insurance
• Educational ReimbursementPaid Time Off
• Manager in Training Program (where applicable)

About PAH

PAH Management is a Dallas-based hotel ownership and management company operating a portfolio of select-service properties across multiple states under Marriott and Hilton brands. We are dedicated to developing a culture that places associates first while becoming America's preferred hotel management company.

Equal Opportunity Employer

Phoenix American Hospitality Management, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.