Room Attendant - Hilton Tucson El Conquistador

Hilton; Oro Valley (AZ); On-site; USD 15,000 - 21,000; Full time

Job summary

Hilton in Oro Valley, Arizona is seeking a Housekeeping Room Attendant to clean and service guest rooms and assigned areas in a timely, efficient, and organized manner to ensure a safe, comfortable, and welcoming environment for all guests.

You will make beds, dust, vacuum, sanitize bathrooms, replenish amenities, and report issues to supervisors. This role emphasizes teamwork, excellent customer service, and adherence to safety guidelines while maintaining a clean linen cart and supply area.

Qualifications

• Basic reading, writing, and math skills required or preferred.
• Prior housekeeping experience is helpful but not required.

Responsibilities

• Clean and service assigned guest rooms according to hotel standards, including making beds, dusting, vacuuming, sanitizing bathrooms, and replenishing amenities.
• Ensure rooms are cleaned, inspected, and ready for occupancy within established time standards.
• Notify the Front Desk when rooms are ready to be released for sale and report any delays to a supervisor.
• Identify and report maintenance or safety issues promptly.
• Respond courteously and efficiently to guest requests, ensuring follow-up and guest satisfaction.
• Maintain a clean, organized, and fully stocked linen cart and supply area.
• Safeguard all assigned equipment, keys, and supplies.
• Follow lost-and-found procedures and report all discovered items to a supervisor.
• Participate in team cleaning and self-inspection programs to maintain quality standards.
• Maintain a professional appearance and positive attitude at all times.
• Follow all company policies, procedures, and safety guidelines.
• Perform other duties as assigned by management.

Skills

Attention to detail

Time management

Teamwork

Customer service

Problem solving

Education

Basic reading, writing, and math skills

Job description

Position Summary

The Housekeeping Room Attendant is responsible for cleaning and servicing guest rooms and assigned areas in a timely, efficient, and organized manner to ensure a safe, comfortable, and welcoming environment for all guests.

Primary Responsibilities

• Clean and service assigned guest rooms according to hotel standards, including making beds, dusting, vacuuming, sanitizing bathrooms, and replenishing amenities.

• Ensure rooms are cleaned, inspected, and ready for occupancy within established time standards.

• Notify the Front Desk when rooms are ready to be released for sale and report any delays to a supervisor.

• Identify and report maintenance or safety issues promptly.

• Respond courteously and efficiently to guest requests, ensuring follow-up and guest satisfaction.

• Maintain a clean, organized, and fully stocked linen cart and supply area.

• Safeguard all assigned equipment, keys, and supplies.

• Follow lost-and-found procedures and report all discovered items to a supervisor.

• Participate in team cleaning and self-inspection programs to maintain quality standards.

• Maintain a professional appearance and positive attitude at all times.

• Follow all company policies, procedures, and safety guidelines.

• Perform other duties as assigned by management.

Qualifications

Education & Experience:

• Basic reading, writing, and math skills preferred

• Prior housekeeping experience is helpful but not required

Certification or License:

• None required

Skills & Abilities

• Strong attention to detail

• Good organizational and time-management skills

• Ability to work independently and as part of a team

• Strong customer service skills

• Ability to identify and solve basic problems

Working Conditions

• Requires standing, walking, bending, lifting, and reaching throughout the shift

• Work may include weekends, holidays, and overtime as needed

• Fast-paced work environment

• Regular exposure to cleaning chemicals and dust