Room Attendant - Full Time

Churchill Downs Incorporated (CDI); Oak Grove (KY); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in the hospitality sector is seeking dedicated housekeeping staff to ensure a pristine environment for guests. This role involves cleaning hotel rooms and bathrooms, maintaining supplies, and promoting excellent customer relations. Ideal candidates will have a keen eye for detail, strong organizational skills, and the ability to work in a fast-paced environment. If you are passionate about providing exceptional service and enjoy working in a team-oriented atmosphere, this opportunity is perfect for you. Join a company that values integrity and professionalism, and make a positive impact on guests' experiences.

Qualifications

• Previous housekeeping experience preferred; ability to multi-task and follow directions.
• Ability to obtain and maintain a valid Kentucky gaming/racing license.

Responsibilities

• Thoroughly clean hotel rooms and bathrooms according to department procedures.
• Interact with guests occasionally while cleaning rooms to promote outstanding customer relations.

Skills

Housekeeping

Customer Service

Attention to Detail

Organization

Education

High School Diploma

Job description

Job Responsibilities:

1. Thoroughly clean hotel rooms and bathrooms according to department procedures.
2. Sort, count, fold, and carry linens for guest beds.
3. Stock housekeeping carts with supplies.
4. Replenish supplies in hotel rooms and bathrooms as per hotel procedures.
5. Dust furniture, wash walls, ceilings, woodwork, windows, sills, and door panels.
6. Empty wastebaskets and transport trash to waste disposal areas.
7. Report any problems immediately to the Housekeeping Supervisor or Guest Relations Manager.
8. Ensure lost and found items are logged and turned in.
9. Maintain a clean and organized work area.
10. Interact with guests occasionally while cleaning rooms.
11. Promote outstanding customer relations.
12. Perform other duties as assigned.

Standards of Performance:

• Maintain high levels of confidentiality and integrity.
• Maintain positive interpersonal relationships with team members and the public.
• Exhibit excellent verbal and written communication skills.
• Take responsibility for performance and duties.
• Be detail-oriented, professional, organized, and customer-focused.
• Be available to work weekends, holidays, and nights as needed.

Education, Training, and Experience:

• High School Diploma or equivalent.
• Previous housekeeping experience preferred; ability to multi-task and follow directions.
• Ability to obtain and maintain a valid Kentucky gaming/racing license.

Physical Demands:

The physical requirements include frequently sitting, standing, walking, handling objects, reaching, climbing, stooping, kneeling, crouching, crawling, talking, hearing, and lifting up to 25 lbs. The noise level is moderate to loud. Accommodations can be made for individuals with disabilities.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
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