Room Attendant | Full Time

Crescent Hotels & Resorts; Honolulu (HI); On-site; USD 37,000 - 40,000; Full time

Job summary

Renaissance Honolulu Hotel & Spa, part of Crescent Hotels & Resorts, seeks a Room Attendant to maintain immaculate guestrooms and welcoming spaces for guests in Honolulu. You will uphold high cleanliness standards and presentation, contributing to Crescent hospitality and guest satisfaction.

You will be part of a team that values care, quality, and a positive attitude, with opportunities to grow through learning and development programs and travel discounts.

Qualifications

• Previous housekeeping or cleaning experience preferred; hotel experience a plus.
• Strong attention to detail and ability to work independently and efficiently.
• Excellent communication and customer service skills.
• Ability to lift, push, or pull up to 50 lbs and stand for extended periods.
• Flexible schedule availability, including weekends and holidays as required.

Responsibilities

• Clean guest rooms thoroughly, including bathrooms, floors, walls, and all surfaces using proper cleaning tools and agents.
• Make beds, replace linens, and ensure all bedding meets cleanliness and presentation standards.
• Replenish towels, amenities, and supplies according to hotel brand standards.
• Vacuum carpets, dust furniture, clean mirrors and glass surfaces, and sanitize high-touch areas.
• Stock and organize housekeeping carts and ensure readiness for daily operations.
• Greet guests courteously and respond promptly to requests with professionalism and warmth.
• Report any maintenance issues, damage, or safety concerns to management immediately.
• Follow all hotel safety, sanitation, and security policies, including proper handling of chemicals and lost-and-found procedures.
• Support team members as needed to ensure a seamless guest experience.

Skills

Attention to detail

Communication

Customer service

Teamwork

Job description

• Pay or shift range: $27 USD to $29 USD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Uniquely located in the heart of Honolulu, guests have the convenience of the city outside their front door yet are surrounded by the beauty of the island through stunning ocean views. At Renaissance Honolulu Hotel & Spa, we invite you to embrace adventure and embark on a journey beyond the ordinary.

At Crescent Hotels & Resorts, we are a team of hospitality professionals deeply connected to, and proud of, the exceptional experiences we provide for our guests. More than that, we know our associates are the shining stars of what we do!

We understand what it takes to be part of something great. We encourage you to bring your true self to work every day, we celebrate you, and we cheer you on as you shine bright in your career journey. Whether it’s our health & wellness programs, best-in-class learning and development, or our travel discounts that “feed your inner explorer,” we work hard to create and deliver on what you need. Join us where You Belong. We Care. Shine Bright.

What You’ll Be Doing

As a Room Attendant, you’ll play a vital role in creating memorable guest experiences by ensuring our guestrooms are immaculate, comfortable, and welcoming. You will take pride in upholding the highest standards of cleanliness, presentation, and Crescent hospitality.

Key Responsibilities:

• Clean guest rooms thoroughly, including bathrooms, floors, walls, and all surfaces using proper cleaning tools and agents.
• Make beds, replace linens, and ensure all bedding meets cleanliness and presentation standards.
• Replenish towels, amenities, and supplies according to hotel brand standards.
• Vacuum carpets, dust furniture, clean mirrors and glass surfaces, and sanitize high-touch areas.
• Stock and organize housekeeping carts and ensure readiness for daily operations.
• Greet guests courteously and respond promptly to requests with professionalism and warmth.
• Report any maintenance issues, damage, or safety concerns to management immediately.
• Follow all hotel safety, sanitation, and security policies, including proper handling of chemicals and lost-and-found procedures.
• Support team members as needed to ensure a seamless guest experience.

What Is Required

• Previous housekeeping or cleaning experience preferred; hotel experience a plus.
• Strong attention to detail and ability to work independently and efficiently.
• Excellent communication and customer service skills.
• Ability to lift, push, or pull up to 50 lbs and stand for extended periods.
• Flexible schedule availability, including weekends and holidays as required.
• Positive attitude, teamwork mindset, and commitment to guest satisfaction.

Join Us

If you take pride in creating clean, inviting spaces and want to be part of a team that values care, quality, and genuine hospitality, we’d love for you to join the Renaissance Honolulu Hotel & Spa team.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.