Room Attendant | Full-time

Montage International; Baltimore (MD); On-site; USD 21,000 - 29,000; Full time

Job summary

Montage International is seeking a Housekeeping Room Attendant to perform daily cleaning duties for guest rooms and areas, ensuring a pristine environment that aligns with our luxury service standards.

The role requires 1 year of related experience, a high school diploma or equivalent training, and strong English communication. You will work to maintain confidentiality and deliver a welcoming guest experience daily.

Qualifications

• One year of prior experience in a similar cleaning position.
• High School Diploma or equivalent vocational training.
• Must be able to speak, read, write and understand English.

Responsibilities

• Clean and reset guest bedrooms and bathrooms.
• Change linens, make beds, organize collateral, dust and vacuum rooms.
• Be courteous and helpful to guests and report guest requests or preferences.
• Complete assigned tasks in a timely manner as directed by housekeeping leadership.
• Perform additional duties as needed based on business needs.
• Promote a positive image of the property during guest interactions and address guest needs.

Education

High School Diploma or equivalent vocational training

Job description

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered.

Room Attendant SUMMARY

The Housekeeping Room Attendant will be responsible for performing all daily tasks associated with housekeeping duties for cleaning guest rooms. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

ESSENTIAL FUNCTIONS

Job duties include; although are not limited to:

• Cleaning and resetting guest bedroom and bathroom areas
• Changing linens, making beds, organizing collateral on tables, straightening furniture, dusting and vacuuming of rooms, emptying trash
• Being courteous and helpful to guests, including reporting any guest requests or preferences
• Completing assigned tasks in a timely manner as outlined by Housekeeping leadership team
• Performing additional duties as assigned that may be outside of the normal scope of duties based on business needs
• Promoting a positive image of the property by displaying a pleasant and upbeat personality during each guest interaction and being comfortable responding to and carrying out specific guest needs and requests
• Ensuring the confidentiality and security of all guest rooms

QUALIFICATIONS

• One (1) year prior experience in similar cleaning position
• High School Diploma or equivalent vocational training
• Must be able to speak, read, write and understand English

PHYSICAL REQUIREMENTS

While performing the duties of the job, the Housekeeping Room Attendant is required to stand, walk, handle or feel objects, tools, stoop, bend, kneel, crouch, crawl; talk, hear; reach with hands and arms. Occasionally required to climb or balance. The employee must regularly lift and/or move up to 25 pounds and sometimes lift and/or move up to 50 pounds. Exert physical effort in being able to clean multiple rooms per shift.

The pay scale for the Room Attendant position is $18 per hour. This pay scale reflects the base hourly wage and does not include incentive pay such as commissions, piece rates, gratuities, or similar forms of compensation that Montage may reasonably expect to pay for the position.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre- employment substance abuse testing.

At Montage Hotels & Resorts and Pendry Hotels, we’re committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively. Grow their talents. Encourage them to have fun. And allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it’s a way of life.