Room Attendant - FT

Raleigh North Hills Hilton; Raleigh (NC); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

401(k)

Health insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Résumé du poste

Driftwood Hospitality Management seeks a dedicated Housekeeper to clean and maintain guest rooms and public areas in a hotel property. Duties include stocking supplies, following safety rules, and ensuring rooms meet quality standards.

Role involves physical work, shift variations, and collaboration with the housekeeping team to deliver exceptional guest service.

Qualifications

• Ability to bend and reach to dust, clean and make beds and bathroom.
• Stand and walk for long periods, often varying shifts.
• Strong guest service and communication skills.

Responsabilités

• Stocks housekeeping bag to ensure enough cleaning supplies, equipment and amenities are available to properly clean each room.
• Observes knocking procedures upon entering a guest room.
• Cleans the guest rooms assigned and ensures amenities are stocked.
• Completes entire housekeeping checklist.
• Accurately marks clean rooms for supervisor inspection.
• Reports damages or hazards in guest rooms.
• Secures guest room doors upon exiting the room.
• Keeps corridors and service area neat at all times.
• Turns in lost and found items and all guest room keys.
• Follows safety and security procedures and rules.
• Maintains neat, clean and well groomed appearance.
• Performs related duties as requested by management.

Connaissances

Customer service

Attention to detail

Physical stamina

Communication

Teamwork

Description du poste

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.JOB SUMMARYResponsible for cleaning and maintaining the guest rooms areas according to company procedures and at a level that meets or exceeds company standards.ESSENTIAL JOB FUNCTIONSThis description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.Stocks housekeeping bag to ensure that enough cleaning needs, equipment and amenities are available to properly clean each room.Observes knocking procedures upon entering a guest room.Cleans the guest rooms assigned. Ensures the amenities are stocked for each cleaned room. Completes entire housekeeping checklist.Accurately marks clean rooms to supervisor for inspection.Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.in Guestware or Housekeeping CoordinatorSecures guest room doors upon exiting the room.Keeps the corridors and service area neat at all times.Turns in all lost and found items and all guest room keys.Adheres to all company policies and procedures.Follows safety and security procedures and rules.Knows department fire prevention and emergency procedures.Utilizes protective equipment.Reports unsafe conditions to management.Reports accidents, injuries, near-misses, property damage or loss to management.Provides for a safe work environment by following all safety and security procedures and rules.All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).Perform any related duties as requested by management.Assists other Housekeeping Personnel when needed.KNOWLEDGE, SKILLS & ABILITIESBend and reach to dust, clean and make beds and bathroomStand and walk for varying lengths of time, often long periods.Talk to many different kinds of people to give information, answer questions and provide required services.Visually inspect rooms for cleanliness and guest belongings that have been left behind.Use written communication skills to mark completed rooms on daily paperwork.Move fingers, arms and hands quickly and easily to perform cleaning duties.PHYSICAL DEMANDSLifting fifty (50) pounds maximum.Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.Benefits401(k)Disability insuranceEmployee assistance programHealth insuranceLife insurancePaid time offRoom DiscountsEmployee Food and Beverage DiscountsEEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.