Room Attendant | ARRIVE

ARRIVE Hotel Memphis; Memphis (TN); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Holiday pay

Sick pay

Career development

Employee discounts

Job summary

ARRIVE Memphis in the South Main Arts District is seeking a friendly Room Attendant to clean, sanitize, and tidy guest rooms, maintaining pristine accommodations for our guests. Responsibilities include cleaning guest rooms and common areas, restocking linens and amenities, inspecting for damage, and ensuring all spaces meet our cleanliness standards.

A flexible schedule, including weekends and holidays, is required.

Qualifications

• 1 year of related experience in a similar position in a hotel.
• Strong knowledge of cleaning products.
• Flexible schedule, including weekends and holidays.

Responsibilities

• Maintain pristine hotel spaces, including guest rooms and common areas.
• Clean guest rooms as instructed by supervisors, including closets and under beds.
• Inspect and replace linens and amenities as needed.
• Realign or adjust furniture to match floor plan and in-room placement, and maintain collateral.
• Inspect furniture for damage and report to supervisor.
• Remove dust from electronics and test TV, remotes, and clocks.
• Clean lamps, switches, windows, and telephones.
• Empty and sanitize the ice bucket and mini bar.

Skills

Hospitality knowledge

Cleaning products knowledge

Flexible schedule

Job description

WHO WE ARE:

Palisociety is a society of unique hotels and residences — Palihouse, Palihotel, Le Petit Pali, ARRIVE by Palisociety, and a growing collection of independently branded properties. Since our first hotel opened in Los Angeles in 2009, we've grown into a nationwide portfolio of neighborhood-centric hotels, restaurants, bars, and event spaces, earning recognition from Condé Nast Traveler, Travel + Leisure, the New York Times, and more.

We consider our employees our greatest asset: structured training from day one, consistent feedback, and a clear path for growth. We develop our leaders from within, because the strongest hospitality companies are the ones that grow their own.

ABOUT ARRIVE MEMPHIS:

ARRIVE Memphis, located in the South Main Arts District, is more than just a hotel — it's a destination! This 62-room boutique neighborhood hotel with thoughtfully designed, industrial-inspired guest rooms also features an all-day bakery and café, a lobby bar, and a friendly shuffleboard sports bar.

POSITION PROFILE:

We're looking for a qualified Room Attendant ready to clean, sanitize, and tidy guest rooms to maintain pristine accommodations for our guests.

THE TASK AT HAND:

• Maintain pristine, sanitary, and perfectly tidy hotel spaces, from guest rooms to common areas and staff offices, following cleansing guidelines and standard procedures.




• Clean guest rooms as instructed by supervisors based on priority and guest check-ins, including closets, door tracks, and under beds and furniture for debris.




• Inspect and replace bathrobes, linens, and amenities as needed, ensuring correct hanger counts and extra blankets and pillows.




• Realign or adjust furniture to match floor plan and designated placement, and maintain menus, postcards, and other in-room collateral.




• Inspect furniture for tears, rips, or stains, reporting any damage to the supervisor immediately.




• Remove dust and debris from upholstered furniture and electronics (TV, clock radios, remotes, cable box), testing electronics and setting the correct time and channels.




• Clean lamps, light switches, windows, ledges, frames, and telephones, removing dust, spots, grease, and smears.




• Empty and clean the ice bucket and mini bar, ensuring the mini bar is plugged in and securely locked.

WHAT WE'RE LOOKING FOR:

Required

• 1 year of related experience in a similar position in a hotel.




• Strong working knowledge of and passion for hospitality; strong knowledge of cleaning products.




• Flexible schedule, including weekends and holidays.

Physical

• Requires mobility and prolonged standing, walking, bending, and lifting up to 30lbs.

WHAT'S IN IT FOR YOU:

• Competitive compensation package with medical, dental, vision, and life insurance, plus 401(k).




• Paid time off, holiday pay, and sick pay.




• Career advancement and professional development as we open new hotels and restaurants nationwide.




• Employee discounts across our entire portfolio (25 hotels and more to come!).