Room Attendant-2

Sonesta; Hilton Head Island (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Health Savings Account (HSA) with: Co.

401(k) Retirement Plan with Company/EC

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Company-Paid Short-Term & Long-Term Di

Hospital Indemnity, Critical Illness &

Educational Assistance

Sonesta Hotel Discounts

Job summary

Sonesta International Hotels on Hilton Head Island is seeking a dedicated Room Attendant to keep guest rooms and public areas spotless and welcoming. You’ll work in a fast-paced hospitality environment, pride in cleanliness, and provide warm, attentive service.

You should be dependable, detail-oriented, and able to communicate with team members. Flexible availability including mornings, weekends, and holidays is preferred to support hotel operations and guest satisfaction.

Qualifications

• Previous housekeeping or hotel experience preferred.
• Strong attention to cleanliness and presentation.
• Able to work independently in a fast-paced environment.
• Positive attitude and service mindset.

Responsibilities

• Clean and service guest rooms, suites, bathrooms, hallways, and assigned areas per standards.
• Replace linens, towels, amenities, and guest supplies; refresh rooms.
• Inspect rooms for cleanliness, maintenance needs, and readiness.
• Report maintenance issues, lost and found items, safety concerns, and room status updates.
• Respond to guest requests and housekeeping needs professionally.
• Follow sanitation standards, chemical handling, and safety guidelines.
• Support deep cleaning, VIP arrivals, and special housekeeping tasks.
• Collaborate with Housekeeping, Front Office, Laundry, and Engineering teams.

Skills

Attention to detail

Reliability

Teamwork

Communication

Flexibility

Job description

We’re People People. Are you? We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast). With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

Clean, comfortable, and welcoming guest rooms are at the heart of every great stay — and our Room Attendants help create those experiences every single day. As a Room Attendant, you’ll help ensure guest rooms and hotel spaces are spotless, refreshed, and ready to welcome guests with the warmth and care that defines our People People culture. This role is perfect for someone who takes pride in their work, enjoys staying active, and thrives in a fast-paced hospitality environment. If you’re dependable, detail-oriented, and passionate about hospitality — we’d love to meet you.

What you’ll be doing

Clean and service guest rooms, suites, bathrooms, hallways, and assigned hotel areas according to hotel brand standards and operational procedures. Replace linens, towels, amenities, and guest supplies while ensuring rooms are refreshed, organized, and guest-ready. Inspect guest rooms for cleanliness, presentation, maintenance concerns, and operational readiness throughout shifts. Maintain cleanliness and organization of housekeeping carts, storage closets, linen areas, and operational workspaces. Report maintenance issues, lost and found items, safety concerns, and room status updates promptly and accurately. Respond professionally and courteously to guest requests and housekeeping service needs throughout the day. Follow sanitation standards, chemical handling procedures, hotel safety policies, and operational guidelines at all times. Support deep cleaning projects, room inspections, VIP arrivals, and special housekeeping assignments as needed. Partner closely with Housekeeping leadership, Front Office, Laundry, and Engineering teams to support smooth hotel operations and guest satisfaction. Help create clean, welcoming, and comfortable spaces that deliver memorable guest experiences aligned with Sonesta’s People People philosophy. Any other duties as assigned.

What great looks like

Previous housekeeping, hotel, hospitality, cleaning, janitorial, or guest service experience preferred. Strong attention to detail with a commitment to cleanliness, organization, and presentation standards. Ability to work efficiently and independently in a fast-paced hospitality environment. Strong time management, reliability, and teamwork skills. Knowledge of cleaning procedures, sanitation standards, chemical handling, and hotel safety practices preferred. Positive attitude with a strong work ethic and service-focused mindset. Ability to communicate professionally with guests, team members, and hotel leadership. Flexible availability including mornings, weekends, holidays, and operational support as needed. A passion for hospitality, teamwork, cleanliness, and creating exceptional guest experiences.

Anticipated Pay Range & Additional Job Information

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability
• Hospital Indemnity, Critical Illness & Accident Insurance
• Educational Assistance
• Sonesta Hotel Discounts (yes, you’ll want to use these )

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.